As a friend’s company is right now going through layoffs to end human support for their customers, I was thinking about how maybe AI is just going to make these cost-cutting companies vulnerable.
You put smart, often underemployed people out of work…a lot of them are just going to start companies, especially in a world where the friction is being reduced.
“Low value human capital” is a made-up concept by people who think human value is proportional to their current pay. In reality, being employed by an asshole is just stopping me from doing something that’s more “high value.”
If my company fires all the human support people including me, maybe I’ll start my own company. I’ll have marketing like “real human support” and I can charge more money than the cost-cutting behemoths.
This issue might cut both ways in some situations.
One problem in B2B enterprise software is the buyer is rarely the user. Support can be a differentiator, but it's the first thing cut in a race to the bottom.
>If my company fires all the human support people including me, maybe I’ll start my own company. I’ll have marketing like “real human support” and I can charge more money than the cost-cutting behemoths.
Interest bearing CBDCs can replace many banks today. No AI required.
As a friend’s company is right now going through layoffs to end human support for their customers, I was thinking about how maybe AI is just going to make these cost-cutting companies vulnerable.
You put smart, often underemployed people out of work…a lot of them are just going to start companies, especially in a world where the friction is being reduced.
“Low value human capital” is a made-up concept by people who think human value is proportional to their current pay. In reality, being employed by an asshole is just stopping me from doing something that’s more “high value.”
If my company fires all the human support people including me, maybe I’ll start my own company. I’ll have marketing like “real human support” and I can charge more money than the cost-cutting behemoths.
This issue might cut both ways in some situations.
You could!
One problem in B2B enterprise software is the buyer is rarely the user. Support can be a differentiator, but it's the first thing cut in a race to the bottom.
>If my company fires all the human support people including me, maybe I’ll start my own company. I’ll have marketing like “real human support” and I can charge more money than the cost-cutting behemoths.
Can you offer the product or just the support?
What a disgusting way to refer to humans. Might as well go with Biomass.
Finally someone is getting rid of CEOs
So, basically the same plan as America s federal governance