5 points | by gnabgib 12 hours ago
1 comments
Franchisee used to maintain "gold-standard" drivers, but only when there was information asymmetry. The new software rollout incentivized provider behaviors instead of aligning with restaurant goals.
Franchisee used to maintain "gold-standard" drivers, but only when there was information asymmetry. The new software rollout incentivized provider behaviors instead of aligning with restaurant goals.