I used to work on a support team of a well known backend type service that had hard budget caps.
It was, unfortunately, a nightmare. There were tons of tickets and even threats of lawsuits from customers whose service got cut off hard at the worst possible time due to organic growth/going viral/big event/nobody knew about the limit/etc. Not only did they lose all the leads and revenue they would have gotten from that bump, but they also pissed off their own existing users who suddenly couldn't use the service either.
Generally speaking, it's much better to use alerts instead of hard limit. Even in the worst case (hackers pwn your credentials and mine Bitcoin or whatever) the rest of your business is unaffected and you can negotiate with the billing department at comparative leisure.
This is all assuming you have humans operating the service. If you're letting AI agents yolo infra in prod, you have a whole series of new problems.
> Generally speaking, it's much better to use alerts instead of hard limit.
Probably for companies and opportunistic individuals with a high risk tolerance. As for me, just give me hard budget caps. It shouldn't be a choice between supporting one of the approaches, when you could let each client pick what they want.
That doesn't mean you couldn't have a service which by default has no hard cap, and people have to opt into it. You could even put a user interface thing where people have to type a whole sentence perfectly matching and hit OK, like "I understand that enabling a hard billing cap will shut off services if it exceeds my monthly quota". Wrap it in as much service agreement contract, TOS language as is necessary.
Heck, have it do the equivalent of send people a DocuSign equivalent PDF to sign acknowledging the risk before enabling it. Would it still stop pissed off people? Probably not. Would it help with the risk of lawsuits, very possibly.
My mobile phone contract reduces my speed a lot when the hard limit it reached. I still get some connectivity. What Never happens is that I have to pay extra. If a company can’t give me hard limits on the cost I have to pay, I will not do business with them. Notifications when close to the limit are fine, but when I don’t react to them I want things to crash rather than having to pay indefinite amounts.
Yes, this is an important point although it has changed with A.I. Software is traditionally very high margin and so a $10k bill can be written off by the provider without any meaningful loss.
As a customer, the big number is scary and causes panic but for the provider… customers constantly fail to pay bills, providers are constantly writing off bills because it just isn’t worth the cost to chase, if a customer says “hey that usage was a mistake” it’s usually worth it to write it off to save the relationship. If you write off a big bill that wouldn’t have been paid anyway, the customer will perceive you as wonderful and benevolent and be loyal for life when they are ready to spend their money.
With tokens though the actual cost being incurred is much, much higher. If your service is just a wrapper around tokens, and a customer incurs $10k of usage that you paid OpenAI $5k for, it becomes much more difficult to write off.
Google Cloud is one of the few services that actually pursues unpaid bills even on their high margin services.
Google Cloud is also the scariest because of how much damage it can do and how bad their payment system can be.
I recently loaded up on prepaid api credits for gemini and it somehow triggered some billing shenanigans in my linked accounts where it said I had a negative balance (from the credits), and they were going to discontinue my services. I had to reset some settings to sort it out, mainly using their chat ai and mine (because theirs gave me right status info, but wrong conclusions).
It's pretty messy across like aistudio.google.com, and their typical console, and google workspace business account. I'd be so fucked if they froze my account, I'd rather just pay openrouter to access credits in the future.
> Google Cloud is also the scariest because of how much damage it can do
Google is the only cloud platform I'll not just never use, but personally discourage anyone from using it.
Simply because there have been way too many horror stories on here about people who had gotten their personal gmail accounts frozen for whatever BS reason - and absolutely zero recourse. With any other large service you can always get ahold of a human, with anything tied to Google it's impossible and even raising a major stink on HN or "legacy media" often does not help.
That will change as data centers become more "compute hubs" than service providers. When a good chunk of your bill is the cost of the electricity the compute center will have little margin to negotiate. Power companies do not care about customer mistakes.
I can understand how that causes issues, but surely it also shows that alerts don't work either? These companies were presumably missing/ignoring alerts with scary messaging that they're about to get shut off, and would also miss/ignore alerts with scary messaging that their bill is getting too high.
I'm of course lacking specifics, but it sounds like this take-away might not be the best solution?
A better approach to that scenario might be to split into base load and peak load infra, similar to how we do it with the power grid.
Base load could be an actual metal server that you pay x amount of money for and is fully yours, with peak load being handled by autoscaling dynamic stuff.
Both things being on a fixed budget, if that budget would run out, the service would not degrade as in "grind to a halt" but as in "slows down", which is probably not a downtime as part of a communicated SLA.
My point being that cloud and on-demand is useful, but a hybrid approach might in many cases make more sense. Though of course YMMV. I do not know what the requirements of your product are.
Depending on the size of the peak, overloading your base load could very well grind it to a halt. At times of overload, you need loadshedding to recover, which is exactly the opposite of what you are proposing here.
I think it's not generally 'much better' to use alerts. People - end users - are by now quite used to seeing things go down for a while. No biggie. But a infra oopsie can kill a company in ways a short outage won't.
And its of course not just people yolo'ing with AI. People were quite capable of causing such outages themselves just fine. Distributed, serverless systems are hard.
Really it depends on the average loss for the service provider by customers that can't pay. If overages don't get paid by customers than all service providers will move to hard caps to prevent loss. If all providers do it, customers won't have much of a choice, except for higher caps with credit checks first.
Why is this mutually exclusive. Is this even an argument? Some people complain becuase the hard cap kicked in. Others want hard caps. There is absolutely nothing stopping both from being implemented and offered as a choice. But we have spent decades being told "we know what's better for you". As an engineer, I think we need to come back down from the stratosphere.
> you can negotiate with the billing department at comparative leisure.
I'm curious. How likely is the billing department to waive off a huge bill as bad debt because an inexperienced builder misconfigured their infra or was hacked?
Not the OP but run a high margin service that has customers run up accidental bills often. Customers running up bills intentionally and then not paying is even more common. There is almost no situation where trying to force a customer to pay makes sense, we write off any amount without question. The goodwill is worth it every time. Most SaaS companies don’t even have the processes in place for debt collection anyway.
I don't see how it can be a problem if a service has mandatory settings for soft and hard limits. Those who don't want to disrupt services just unset the hard limit. Those who complain after the fact can be pointed at their explicit choices and have them explained to them - the service provider can hardly be held liable for a customer choosing the wrong value when it's easy to set the right value.
> Generally speaking, it's much better to use alerts instead of hard limit.
You can't extrapolate your own experience and generalize like that. There is a huge number of people who explicitly want hard caps, period. AWS giving in and finally offering this option after 20 years of people begging them to do that is a sign of that.
I mean, I understand why _you_ want it that way, but that doesn’t mean that there can’t be hard budget caps for other people. You could even have both, with alerts at a level lower than the cap. I just want some kind of control over it.
I find Google AI Studio / Dev Platform / whatchamacallit one of the worst in this.
When video models just came out, I wanted to make a short clip. Gemini didn't have enough control back then, so I started in Studio. I had $10 on my account. Try, try, try, not good, retry, altogether maybe 20-30 retries with 4 choices for a 10 second video.
Wake up next morning to an email from Google - my Studio account is frozen because of negative balance.
I check it, it's at -$160. Not financial ruin, but a painful sum for a 10-second video I didn't even use in the end.
I don't think there was (or is) a setting in there that says "stop everything when I'm in the negative".
Almost a year later, it's still as bad. Trying to make some music via Lyria, I need to wait 10-12 hours for the API charge to show in my costs. Now I had the bitter lesson, I wait after every major novel experiment to see how much it costed me.
Had a similar experience with OpenRouter, put 10$, goes -50$, I just stopped using it. To their credit support agreed to reset my balance (AI refusal at first, then re-contacted me months later to agree). I'm being more careful now but I shouldn't have to be IMHO.
This goes beyond dollar charges. For production code to be reliable, everything needs to have a hard limit.
Queue lengths, request sizes, response wait duration, message payload size, authentication attempts, allocation rates -- there's always some upper number beyond which the system is so messed up you'd rather it crashes.
> An argument against this is that businesses don’t want their hosted applications to start throwing errors because some budget was exceeded. I expect that most businesses and individuals would prefer errors to a surprise $10,000+ bill.
Indeed. If you want a surprise $10,000 bill that's still not an argument against a hard cap -- just set it at $9,999,999 instead, or wherever you don't want the surprise bill. There's always a number that indicates something has gone insane. There's always a sensible upper limit to any operation.
These shouldn't even exist without a negotiated contract.
I can subscribe to your service for a specific fee on a monthly basis ($20/month say), and take the risk of losing that month's fee if your service or I make mistakes, or I can choose to drop another $20 mid-month, or anything for convenience.
Saying that the computer will "control" the billing and can run haywire tells me that I don't want to be anywhere near your pile of bad incentives.
Monthly electricity bills are based on usage, and it works well but there’s a limit to how surprising a bill can be. The difference is the relative orders of magnitude you can be charged for these services you can go from 20$/month to 200k/month without warning.
You need to be aware of all ways outside people can rack up your bill. If you've got experience it's okay, but getting hit with a huge bill because you left an S3 bucket out in the open is something that has happened too many times to people starting out.
In the UK there are prepaid electricity providers: there's a card reader at the power panel. When you run out of credit, power cuts off, it resumes when you pay again.
I was a member of AWS customer advisory board for years. Two dozen of largest enterprises and unicorns and so on. Nobody wanted the billing department "inline" of systems controls.
AWS provides all the controls you need to flip the switch yourself, and provides the CDK / TF / etc. patterns for it. Plenty GitHub projects to host your own light switch service.
>It’s such a basic thing, not having it has to be deliberate to make you accidentally spend more than you’d like.
This is unlikely. The big cloud providers routinely cancel bills based on accidental usage. The real explanation is just that it's technically difficult to calculate all usage in real time and shut down systems immediately as soon as a certain cap is reached.
> This is unlikely. The big cloud providers routinely cancel bills based on accidental usage
That is not an evidence alone. They also don't cancel bills in many cases. Most people also just swallow the damage and pay. Like gym subscriptions where people just pay because cancelling was too hard and they postpone the canceling because it takes so much effort. And they also think it is their fault of not cancelling, because it took that much of effort.
> The real explanation is just that it's technically difficult to calculate all usage in real time and shut down systems immediately as soon as a certain cap is reached.
That is trivial to add these days. Cloud providers usually say that "we care about your business and don't want to make your systems go down unexpectedly if you did not pay your bills".
The difference between Amazon and gym subscriptions is that Amazon can easily make more money by upselling to happy customers than it can by screwing individuals or small businesses out of relatively small amounts of money for their accidental usage.
In cpu compute margins are high and there is a lot of excess compute, you can give some away and make money.
In the age of AI this is gone. These companies have taken on huge debts. The operating margins are going to crash as interests increase. AI enabled fraud is going to make stolen service even more common.
That may be true, but I don't think it really affects the point. "Make people use our services accidentally and then force them to cough up" is just never going to be a good business plan for AWS. AWS makes money selling to big customers who willingly come back for more. AI might make it harder for AWS to turn a profit, but it's not going to make a lack of hard usage caps suddenly become central to AWS's business strategy.
> Nobody wants to wake up to an email sent at midnight warning about a budget limit and find that, while they slept, their rogue service had consumed several hundred (or several thousand) more dollars of usage.
Monitoring and a circuit breaker. If you are given the tools, make your own heuristic and flip the breaker yourself. Don't let someone else turn it off, and be hostage to their process failures for getting it back on. By self-selection, if you are a hard limit customer, you are not front of their service line.
> An argument against this is that businesses don’t want their hosted applications to start throwing errors because some budget was exceeded. I expect that most businesses and individuals would prefer errors to a surprise $10,000+ bill.
Based on a career serving the Fortune 50, CTO for trillion dollar bank, etc.: "No." Assuming actual business is being done by the machinery in question...
The lights must stay on.
Cost management cannot shut off the enterprise. Cascading costs, even before reputation, are incalculable.
Let’s just call it what it is. We’ve been conned into accepting microtransactions for everything in computing. At the same time centralising and exposing everything publicly thus creating a huge risk surface area with respect to billing and security.
The whole idea was insane. We shunned paid compute services in favour of personal computing and then sold our souls back again.
It should be possible to open my bank app, see all my recurring payments (subscriptions), and be able to cancel them with one button. And this should count as an official termination.
Network saturation is difficult. Even if you turn off the endpoint you can still saturate the network in between. And it's still bandwidth.
I actually think network ACL triggers based on billing might be the only way to really enforce this.
I witnessed a DDoS attack once that changed how I think about billing. It was locally provisioned hardware and the attackers had saturated the switches. Naively I said "just block the CIDRs" but the problem was the incoming ram is so saturated that it can't even get to the point of "deny" in the firmware.
So from a technical perspective if there's an internal DDoS at AWS what do you do? Do you turn off the endpoint? Do you drop the sources from hitting it at the router? And even that costs money. Anyway that incident gave me a different level of appreciation for this challenge.
Edit: this is mainly targeted at the people complaining why this took so long. At some point in scaling even telling you "no sorry" in a nice way is expensive. I'm sure recruiters can sympathize with this nowdays.
Learnt recently DigitalOcean does not have hard budgets limits, only emails.
I am surprised and torn between this being intentional vs. them not caring.
One solution is banking apps that let you create extra cards and assigning hard limits to spending. Wise & Revolut apps can do that.
Have to mention OpenRouter also, I logged into OpenRouter through pi, on the auth screen it optionally let me set a limit which is very smart and user friendly.
It’s generally a solution in the US since invoicing for non-enterprise software is almost non-existent. The only time I’ve seen it was from a HN post complaining about being charged for after a free trial that didn’t require a CC.
You can still rack up a bill even if you can't pay for it. That solution just means the card declines when the monthly bill needs to be paid, not that you don't owe money.
Hard caps are rare because companies find it more profitable to forgive sympathetic individuals' bills while raking in profits from corporations whose services have gone awry
It’s incredible that in 2026, AWS and GCP are only just now introducing this. It’s possibly one of the most obviously needed features for a cloud provider.
Also, does anyone know why it’s taken this long? I suspect it’s a technical reason. While one could be cynical, I doubt it’s an intentional business/product decision. Hard spending caps are both excellent product differentiators and could possibly save these providers money as they don’t have to forgive their users when they accidentally over-use a service.
It's one part technical, one part a product decision. The technical part is that billing is not actually instant. As a most basic example, a VM reports its billing units every X period of time it is active. If there is some network blip but it's still running, then that billing data could be delayed.
The product level decision is that "shut down everything" is something the customers you want to target don't actually want. Are we including deleting RDS data? S3? Glacier storage? If so then the headline will just change from "Hobbyist got charged XXXXXX on AWS" to "Business literally had all their data deleted because a hacker took over their VM and mined bitcoin". The only people who really want this are hobbyists and it's not a market segment that's worth chasing. Easier to do the status quo of forgive afterwards then even open the can of worms of deleting all of a business's data and all their backups just because they had a 100k overrun.
Yeah, you can't just implement it as a pure "stop all services immediately once I hit a set amount"
It needs to be more like "don't allow spinning up additional services after you hit this amount", although that still allows you to go over the limit by a lot, since most services are billed hourly.
It really is difficult to implement a spending cap that doesn't risk shutting down important things.
It really is difficult to implement a spending cap that doesn't risk shutting down important things.
That's a checkbox decision for the customer. There needs to be the option of "This is important, never turn it off and I'll pay for any overages." versus "I want an entirely predictable bill up to $xxx, so stop my stuff as soon as possible over that."
It's not up to a cloud service to decide my website is more important than my money for me. That's my decision to make.
and they would still complain if they got it wrong - it's always the platform/company's fault.
Look at banks and fraudulent transfers that customers themselves get phished into doing. The bank in the end usually take the hit (after the customer complains long enough). That's why there's all sorts of hoops and such to prevent customers from failing - and that causes friction for people regularly.
Therefore, the cloud company's decision to default safer is more correct from this perspective.
You might be perfectly okay with having certain systems shut down, but you probably still want to pay for the archival storage of your important files.
That archival storage might be in several places, including one S3 bucket, whereas there might be another one that, contains copies of scraped Craigslist for X where you'd actually be happy that it just shut down.
This makes it far more complicated to do correctly, and as others pointed out, mostly relevant for hobbyist — this is not something you are going to make a lot of money from.
Better to spend engineering hours making an MCP for the dashboard or improving your Databricks setup.
Regarding hobbyists: some clouds, and also the bigger clouds, do target hobbyists quite a lot, presumably with the intention that some of those hobbyists will eventually grow and stick with them. So I don't think "not wanting hobbyists" is entirely true.
But yes, the amount of money they spend is less, so it makes less sense to implement features that only hobbyists want.
What surprised me about GCP was that yes, you could load all of your training data and model weights (terabytes) into a free starter account, then create a new account after 30 days and transfer the billing obligation from account A to account B.
It was such a blessing for hobbyists, back in ye olde 2019.
I think there is a middle ground between deleting data and allowing 5000 VMs to be created to mine bitcoin. Obviously there are a lot of different scenarios to consider but the explosive costs seem to be constrained mostly to a couple of features which would be fairly safe to cap.
There is a middle ground here: Make this setting configurable, off by default, and with all the associated warnings of what will happen if you switch it on. Better yet, make it settable on each billable service. Keep Route 53 going, but halt and delete any VMs that exceed some limit.
> The only people who really want this are hobbyists and it's not a market segment that's worth chasing. Easier to do the status quo of forgive afterwards then even open the can of worms of deleting all of a business's data and all their backups
Hit the nail on the head.
Nearly all businesses would prefer a cost overrun than services going offline.
and if they're going to be a good decision maker they need to put their personal feelings from hobbyist times aside and realize stuff is different in the two scenarios.
Meanwhile while in the real business world, Cloud decisions are shaped by marketing campaigns and it's the hobbyists and old grey-beards who provide the empirical push-back and reality checks.
If your peak monthly cost for AWS services as a business is $100k, do you not think setting a $200k spending limit is reasonable?
Obviously, the system should provide ample time by warning in advance of reaching it (and could even offer suggestion to keep it at N times your peak from M months ago).
If as a business you set your spending limits so tight that you frequently run into them and it's not some unusual activity, the problem is not that spending limits are available :)
It is mostly about protecting from the unknown, likely unbounded attack on your infrastructure, where your spend might grow 100x: even if you can take $100k, you might not be able to take $10M in a month.
And if you use enough services, a global per-account spending limit can't distinguish between peak usage versus one service being abused.
Imagine you spend $100k on average each month, but spend around Christmas rises to $1m because of the specifics of your industry. With a global spending limit, you can't distinguish between $200k of general spend increases due to Black Friday versus $200k in fraudulent 2FA SMS to South Sudan.
I agree but I think also, as a programmer, surely this is not an insurmountable problem. The idea that pops into my head immediately when hearing this problem is
1. of course spending limits are monthly or even weekly basis. You set a yearly limit, probably most people will do something like November to January 4 times the limits set rest of year.
2. as you near limit calls go to people on your team to tell them you are getting near your limit. Estimate is 2 hours, what do you want. Double Limit for this time period? Triple Limit for This Time Period? Remove Limit Entirely, you will get back to us with potential new limit? It's the beginning of Christmas, the next time your limit resets is the 3rd of January, remove limit entirely and you will get back to them. Why do you decide to remove limit entirely, because you have info that Amazon doesn't, specifically your assassin Nisse doll has gone viral for this Christmas season! The shit is making bank!!
3. When setting limit you say "expected low usage", "expected high usage", "limit". Limit should be significantly above expected high usage. Service informs you - you have been over your expected high usage by 20% last three time periods. Would you like to increase limit and high usage by 20%? Please Look at your settings otherwise.
4. Phone calls when there is an unexpected peaking in usage, like one hour we are 300 thousand which is very high for you, next hour it is 1.5 million.
Obviously none of this stuff helps hobbyists but even the worst run businesses I've worked at would handle this. Otherwise they deserve to be hobbyists, there's no reason to be an organization if you're not organized.
Obviously these things do not stop fraudulent attacks abusing your service, but it does make it harder for them, at the same time making it more difficult for your stuff to just get shut off without you knowing.
Of course, as a programmer I am aware that all these services are created by programmers as effective or more effective than I, and who have undoubtedly thought about it more than I, so I must also assume there are reasons why my off the cuff suggestions are ludicrously unhelpful, but I lack the knowledge as to why this should be so.
You are correct; however, you're also putting a lot of faith in people's ability to make decisions.
Another thing (that does not really apply at AWS anymore), is that todays's enthusiasts are going to be the future CTOs, and the easiest time to recruit them to your service is when they are still an enthusiast who gets to make decisions on their own because there's exactly one decision maker you have to appeal to and that person really likes to try new stuff.
That's why you can get a free fly.io and why we all use Tailscale. And it works too — if I was in charge and needed it, I would immediately go with Tailscale for a business; I know it and I use it.
for personal/hobby accounts sure. for a business, it’s much better to negotiate around billing or adjust systems/processes post-facto than it is to have service cut off unexpectedly.
debts are easier to manage when you have an active (ideally growing) customer base. you don’t have customers anymore if your cloud account takes down your service for the rest of the month due to spending limits.
If you are actually a business, a common warning that you are near the limit should mostly resolve it. It might only be tricky because the estimated time remaining is really short if it's a huge recent spike: eg. nobody is looking forward to a notice of "you'll use up your spending limit in 4h" on the weekend.
This type of warning should give you enough time to investigate if the warning is real and adjust the spending limits.
But then again, even if you hit them and your services get paused, you'd be increasing the spending limits and restoring services after you are back at work and notice they are down, so it mostly comes down to your incident response times.
> Are we including deleting RDS data? S3? Glacier storage?
If you're billing per GB of storage, then you can put hard caps on storage capacity, and then hard-reject any operation that would take the total stored size over that capacity.
A lot of billing systems are organized around event delivery. The system does what it does and reports usage. This reporting is asynchronous and can be done E.G. via cron jobs running on a 24 hour cadence in certain cases. There's an internal guarantee that billing records for a given period are delivered by a certain time. Nobody checks whether the user has enough money to do what they're trying to do, just whether they're authorized to access the system in the first place. Shutting down accounts due to non-payment is more of an abuse / fraud concern, and happens long after the bill is delivered.
Wow, I wish my my cell provider worked like that! Instead, they somehow manage to track and bill me literally in real time. How do they do it? Do the telcos have some magic pixie dust or what?
Storage is almost never the main thing racking up bills so it should be handled in a different way. If you hit a limit you can't store any more data but everything you have stays there and readable.
This is more about compute, VMs, LLM inference and services like hosted database. These are all safe to stop if the system triggers a normal shutdown when costs hit a limit.
I dunno, the largest accidental AWS overages I’ve triaged in my career (at very different companies) were all storage. Dangling EBS, forgotten S3 accumulating data after a deletion cron broke, incompletely retention-policy’d CloudWatch buckets, Aurora snapshots…the list is pretty long.
“Large” is relative to the business of course, but the biggest storage-related overages I’ve personally triaged are in the high $100ks to low $millions per month. Colleagues have heard of orders of magnitude more costly.
That’s not storage costs, that’s activity adding to storage used. The question is whether it would be cheap enough for them to keep all your existing data frozen until you paid the bill.
For S3 a reasonable option is a data limit as the primary limit. If you set it a TB over your real needs you only waste one dollar per day after it locks. And there's no need for any other paused service to charge more than that for idle data.
You're right that nobody wants deletion. Spending limits do not imply deletion.
I think a more sensible default is S3/etc locking access to data for 30 days, maybe even as little as 7 days, while you're able to still list and DELETE said data as you wish, without being able to get or put.
A very charitable take, in light of tech industry habits of exorbitant rent-seeking in scenarios of Platform Dominance (e.g. Google and Apple on the app store). We should remember AWS and Google companies are among the best in the world at A/B testing and extracting revenue from cloud services.
When you're one of only two real options out there, you can afford to demand users put up with things that on their surface seem ridiculous. Such as a billing system that (oops!) makes it difficult for customers to see where their costs are coming from, trim their largest sources of spend, notice meaningful changes in line item prices, or limit their spend. Wild how they can figure out a million different advanced services but gosh-darn-it can't figure out the hardtech of displaying line items.
Large enterprises can afford employees who are tasked full time with unwinding this capacity to mitigate the impact of these billing headaches. But I think this measure is introduced now because LLMs introduced a risk that these billing specialists could not control without caps.
I had a $.20/month recurring charge from AWS that I could only remove¹ by completely deleting my AWS account. That was enough to get me to give up on AWS for personal projects.
⸻
1. The key word was “I.” Maybe someone more skilled at navigating AWS’s menu structure than I could would have done it quickly and easily, but even though I knew what it was for, turning it off and not getting billed for it turned out to be a huge challenge. Thankfully it was only $.20, but if I were using the service for something that generated actual bills, that $.20 (and possibly more) would end up quietly siphoning money out of my pocket into Amazon’s).
Sounds familiar. I’m being billed £0.01/month for something in GCP, I don’t know what even after digging, but I’m too fearful to complain about it or disable the account lest it somehow gets my main Gmail account blacklisted somehow.
It's possible to get billed for things not exposed in the UI. ~10 years ago, I had one of these. A Glacier upload chunk was stuck in a staging area for over a month. I couldn't complete or cancel the upload, or remove the chunk. Support was able to, and they refunded the money without much hassle. But I did have to reach out to support (as a <$100 per month customer) to ask. Glacier was new, so I chalk it up to it being a new product, not anything greedy or malicious.
Remember when they decided the best UI experience was to give everything a vague abstract collection of shapes? Early 2010s or so. Couldn't tell a damn thing apart.
It's definitely technically difficult. You can't easily estimate how much an operation is going to cost before you kick off that operation, which means as soon as you get close to the limit you are at risk of tripping it.
Consider something like a "select * from bigtable" SQL query that might process a trillion rows. Hard to know that's going to cost $100 until after you have run it.
> You can't easily estimate how much an operation is going to cost before you kick off that operation
I recently had a debate with a colleague on this topic but concerning estimating the costs of AI agent work. For example, if you prompt an AI to refactor your codebase, the final cost can't be estimated perfectly, but I'm sure it can at least be estimated with some amount of precision! Like simply knowing that it will cost < $100 is actually great information even if the final work only ends up costing $5.
I think there actually might be a business opportunity (or at least the opportunity to build something cool here) if anyone wants to work in the AI cost estimation space. It's not exactly an idea I want to pursue, but just thought I'd put it out there. AI cost estimation (even with wide confidence bands) would be very useful to a lot of people.
Stop everything is pretty damaging any real business though. Things were better in the era of VPSs. You paid for a fixed amount of compute, if you ran a stupidly expensive operation than it just maxed out your system for a certain amount of time and things slowed down. But you didn’t kill the service entirely and you didn’t have unlimited potential price
In this example, that would require the “big query” to have billing baked into its actual query runtime, which isn’t impossible, just not how one would design a query planner per se. Usually such services emit metrics of usage units, then the billing calculation happens in a completely different system taking into account discounts, promotions, contracts, regional and currency differences, etc.
Suddenly a database, a storage service or a computer service needs to be aware of the billing situations and make behavioral decisions based on the billing status. Again, not impossible, but something that suddenly promotes billing from an async/non-crucial background service that can be paused, replayed, adjusted by account teams etc, into a crucial hot-path service.
The way you'd usually handle that AFAIK is to have the service ask the billing system for a "reservation" in its native units, likely with an attached TTL. Then, the service would translate those units to U.S. Dollars (or possibly Indian Rupees), taking your plan, discounts, vouchers, contracts, grandfathered pricing and all that into account. It would then "lock" the calculated amount of money, denying the reservation if total_spent + total_locked > spending_limit. After finishing the operation, the service would ask for actual billing and free the unused units.
Yes and then the choice is run it and forgive it, or, stop the process midway.
If you stop then you have to decide whether to charge for uncompleted work.
Interesting tradeoffs.
For very small ops e.g. individual Lambda invocation you have similar concerns especially if lots are fired at once from a queue or schedule or fanout.
If these cloud providers had needed a standard customer acquisition strategy to grow to their current size, hard caps and other “training wheels” features would already be in place to get people interested in and comfortable using the platform, with the hope of eventually getting a foothold into Enterprise like most SaaS startups have to do (“enjoy our product on a side project and then recommend us to your CTO!”). But AWS and GCP got to start as in-house providers for their own constellations of massive sites and back out from that to serving other hyper scale businesses first. The lack of friendly on-ramps and starter account features is a reflection of that origin more than anything.
> While one could be cynical, I doubt it’s an intentional business/product decision
Why is egress more expensive than ingress in clouds? To lock in users.
Why cloudformation in some cases leaves s3 buckets laying around after destroy? To keep charging those cents.
Why no caps? To get the user into the mindset of we ll pay whatever they say, and charge the ones that dont notice or dont ask for the refund. Same reason why my newspaper subscription autorenews.
Nothing cynical about both of these. I think assuming it is technical is naive.
Because most enterprise users would much rather have overages in billing than outages. The opportunity costs on any serious service I deploy dwarfs usage pricing, at least at the level a generic cloud can determine.
So it’s a feature the best customers don’t want, that adds risk to those customers deployments, to appease the worst customers.
At least historically. Perhaps Simon is right that the calculation has changed.
It’s not a binary decision though. Any sensible enterprise has many AWS accounts. Often hundreds or thousands. It’s the only clear separation of privilege.
There’s no reason for the majority of them to have an infinite budget cap. Prod? Sure. UAT? Why not. The sandbox environment Johnny just spun up to test some new agentic workflow? Hell no.
This is one of those features that customers think they want without having thought it through:
“Never let me spend more than $X” also means, “Shut down my business-critical app/service/solution at 2 am on a Sunday morning because Joel in IT forgot to plan for the new report runs.”
The product design work to let customers have the first thing without risk of major pain from the second thing is non-trivial.
Counter argument, this is the sort of thing that, especially for a smaller business or individual, can be the difference between a bad night and bankruptcy.
Sure it sucks that critical services blinked out at 2am. But what sucks even more is finding out the image on my ASG had a vulnerability that allowed someone to install a bunch of bitcoin miners which kept me fully scaled from midnight to 2am.
Or more likely, that a mistake in terraform 1000xed my spending.
Most people have predictable spending and could easily say "don't spend more than 10x what I normally spend". Or 1.5x, or 2x, 3x, etc. All depending on how they want to balance a runaway cloud expense.
For a large enterprise spending millions on AWS, 1.5X is already a budgetary disaster. Unfortunately, shutting off critical IT infra because it hit 1.4X spend this month is a business disaster.
There’s no magic wand that produces good outcomes when planning or execution goes awry at scale.
> especially for a smaller business or individual, can be the difference between a bad night and bankruptcy.
Just because this isn't a good solution for everyone, doesn't mean it's not a good solution for a large number of people and businesses.
A lot of businesses can tolerate outages. In fact, even very big businesses come out mostly unscathed when they have multi-hour outages. (how many is it for github this year?)
An outage causes a reputational black eye. It does not necessarily translate to lost income.
The alternate conversation is "the new report run had a bug and cost us $1,000,000 over the weekend" and I think that one's usually worse.
But one could just have two categories of service - the default capped plan, and a special Enterprise one where you sign a contract making it clear you understand the consequences of not having a budget limit.
Also, if your average usage is $900, set your hard limit at $2,000, not $1,000. Then when the report runs $500 over expected, you get a soft limit email and still have your report. Even a "business critical" run is probably not actually worth more than double your average spend.
This is the right perspective, but the folks who would be setting this cap for the customers that matter likely have no idea how to price that, or the price would be so absurd as to make the cap meaningless.
How much would a hospital pay to avoid unexpected downtime of their software systems?
I would think once you reach the scale that this becomes an issue you can afford someone or a team to be monitoring the system 24/7 able to respond to a price spike.
Price caps are for small scale stuff where you wake up on Monday and see 1000x the normal bill.
I imagine that the product folks at places like AWS are averse to introducing discontinuities in the experience based on scale. Little customers get the same experience as big customers who get the same experience as mega customers.
Obviously they’ve changed their mind about cost management in light of the scale and dynamism of agents, which isn’t too surprising.
A hospital needs to be able to handle a full cloud outage. So I'd be worried if they're near the top of the list of how much they'd be willing to pay here.
Sure, but prior to AWS introducing a notion of “project”, then they’d be at risk for those $1M bills from the data science team looking for agentic magic to reduce readmissions.
My point is this was never as simple as, “Give me a dial to set my maximum account spend.”
Big companies have thousands of budgets. An email is _worthless_. In fact, it would probably cause me to lose faith in a cloud that provided that as the control.
It is a technical reason. Basically cloud billing is much more granular and across many more services / line items than most things that basically the pipelines that figure out how much you have spent take a long time to know how much you have consumed. I believe all cloud providers with granular usage based billing have this problem.
> It’s incredible that in 2026, AWS and GCP are only just now introducing this. It’s possibly one of the most obviously needed features for a cloud provider.
GCP did have a budget cap previously. I think the new one is just more fine-grained to apply to specific services.
Simple: when data is added to S3, immediately bill the full cost of storing that data until the end of the month (or fail the upload request if there's not enough quota left). If the data is deleted before the end of the month, refund the remaining storage time.
To prevent cases where users can upload an excessive amount of data on March 31 that they then can't afford the April bill for, AWS should also maintain a "next month's balance" limit that gets handled in the same way.
It would take a bit more work to correctly handle things like ephemeral data and tiered storage classes, but it's not insurmountable.
You could apply the same kind of billing to most other long-lived resources, including VMs that run business-critical services.
There is a huge difference between "stop accruing new spend" and "nuke everything".
The horror stories I have seen are of the type: some big artifact was getting pulled in a loop, causing TBs of network traffic or access keys were leaked and malware spun up 1000 xxxlarge instances.
The ability to stop the bleeding is the bare minimum people want. Not, "Well, you made a boo-boo so now you lost everything."
As a hobbyist, I pulled completely out of AWS when I realized the billing issues could never be resolved. Even/especially with tight monitoring and hard caps.
Even as a hobbyist, even as a most careful and judicious architect and admin, I could not prevent my VPS from incurring costs beyond my control. That means that the entire Internet, anyone with some kind of material access to the VPS, and especially any user or authorized entity, they could incur costs to me without bound and without notice until slapped with a bill.
Even something as simple as egress charges aren't under your control. So if people download enough data, you pay for all of it? It seems like an absurd proposition.
It's like opening a business somewhere in a war zone, and vandals and squatters are constantly attacking your storefront, and maybe you have a band of toughs as security and some good cops to defend awhile, but you're utterly in a war zone with adversaries acting far beyond your control.
As a hobbyist, I could never again justify running a pure VPS with the Linux and stack on top, as I ran before like the MediaWiki server. I was excited to learn all the vocabulary and skillsets of cloud services, but on the "free tier" uncapped, there was no telling when I'd be presented with costs beyond my ability to handle. And I do not see how a Fortune 500 would have any different calculus in this regard.
Most businesses in recent memory were "their own landlord" of on-prem equipment and machine rooms. Yeah, they began to outsource even their IT admin, but the machinery was in-house until the cloud services took over. Did we go through a phase of collective machine rooms or data centers with a collection of tenants? It seems we skipped from "homeownership" to "feudalism" with the Cloud Providers being the Princes [beyond mere Lords] who provide minimal resources to the serfs now. I can see many corporate execs who begin to hate "AI Data Centers" just for what they have become: a very attractive and irresistable way to reduce your capex and footprint and physical plant, by "migrating to the cloud" but is that really a better status quo after all your revenue is being pumped into AWS?
And in view of what I just wrote, a "hard budget cap" checkbox is even worse for you than runaway costs, because it will allow any determined adversary, butterfingered DevOps, or innocent fuckup, to shut you down and deny your service by hitting that cap. When a business experiences a service or infrastructure outage, they count that in dollars of revenue. Your "budget cap" will cost you money because it "paused your project" and your customers all got burned in turn.
Moving toward real solutions, just spitballing, but I can envision throttling and capping of everything, every billable service, monitored by the cloud provider and ensured that your services don't spill over into unmanageable territory. If your spend could be throttled and capped by-the-minute, by-the-hour, daily, then there is a start for it. But really, any service that incurs costs to you should have reasonable rate-limiting, throttling, caps and alerts that can help you manage it. I think all that stuff is currently missing but I am not a cloud admin, obviously. Cloud services obviously have perverse incentives to open the floodgates and bill as much as possible for any possibly legitimate usage that doesn't exceed their aggregate capacities. It's like LLMs today that just burn tokens like there's no tomorrow, because someone [you, not Mexico] will eventually pay for it all.
Surprised and happy to see this. Made an account just to comment.
Just last week I was looking for similar functionality in Cloudflare as I am exploring publicly exposing apps I have built (as opposed to just me and some friends on a home lab).
My main concern on public cloud platforms is costs. I never want to spend more than, say, 10 EUR on a simple service.
In my mental risk matrix, the chance of a cost-related issue has been increasing more-and-more. I am creating and hosting more than ever, and the chances of malicious activity/abuse are in my opinion higher than ever before.
It feels like cloud providers either are unaware of this, or riding a wave of increased turnover - which I think a more likely.
Just imagine we could buy one piece of hardware where we could run all our software on, wouldn’t that be awesome? We could call it a „Personal Computer“ and it could start a revolutionary new way of doing business independent of gatekeepers! Freedom for free people!
Edit: Ugh it's fake. Literally only works for four random services, unsupported for all the rest. Completely useless for all of my projects. Also dumb that the only supported term is "monthly" considering that months are different lengths, and that they don't bother to account for credits or discounts. Maybe next decade they'll get around to implementing something useful.
This is something payment providers and banks should be offering. Otherwise you’re hoping each of N sellers will spend engineering money to individually implement a feature that realistically reduces their potential profit, on the vague promise that it’s some kind of beneficial feature that will bring them profit, which is never going to work like you hope.
My Dutch bank offers such a thing on SEPA direct debits. If a company sends a debit request, it must stay within X euros per month or otherwise it's not automatically accepted and I'll have to explicitly allow/reject it.
Rejection will block the payment and the company will likely go after you to settle the dispute.
Having a monthly summary or estimate of how your spending is going would be really useful, too.
Even if we have a negotiated yearly contract for $X spend per year, maybe we’ll hit that spend in 6 months instead of 12. Having some kind of automated telemetry saying how we’re trending would be so useful.
I’ve gotten vague warnings from customer success people saying vaguely that, but without any warning of what’s truly happening. The more we abstract away from money (tokens, credits, etc), the more we need a way to translate right back to money, to see how close we’re getting to any limits over time.
I don’t want to find out in month 5 that the contract which was expected to cover a year is now going to run out in 14 days.
I know AWS and similar sites have no such concepts, but other than those, this is an existing option of most kinds of service providers.
Realistically, most providers can't even allow you to consume $10k usage if they don't have the certainty that you can pay up. Prepaid is what gives them that certainty.
I thought Microsoft used to give student's some free Azure credits - say $200. Rumor is, Microsoft was very good at pulling the plug the instant you went over that billing limit.
And everywhere in Europe you have clear price sheets (unlike the deliberately opaque mess of the US price sheets with more small-print than a packet of pills), which means even if you are at an EU provider with no hard caps you can still accurately reason and predict your costs.
Just a few examples....
Cloud providers:
- Upcloud
- Exoscale
Inference providers:
- Verda
- PrivateMode
I really don't buy the stories the US providers tell you that "its too difficult" or "what if you suddenly go viral".
The "viral" bit is easily solved through basic monitoring of metrics that everybody should be doing. I believe the cool-kids give it the fancy name of Site Reliability Engineering (SRE). All you need to do is top-up your balance / adjust your cap if your metrics are trending upwards for an explainable reason. Its not rocket science.
As for the "too difficult" that's just a lie. It just suits the US cloud providers better to have you spend spend spend on their messy soup of random interdependent microservices.
My org has a leaderboard for AI spending each month, and I have found it interesting how fast the distribution decays, just within the top 10 users. I often think “what did these people do with all those tokens?” It’s interesting to think the answer to that question is “maybe not a lot?”
Right? If spending the most is lauded, why wouldn't I use the most expensive model, automate things that don't need automating, build things I don't need to build etc just to jack the spend up?
It should definitely be default for all payed APIs. I think every AI provider have this by default.
I've had an AI coding agent enter a doom loop for hours multiple times now. having a budget limit for my openrouter key is helpful, but it's already spent then.
I've been building a thing you can hook into ai workflows that uses multiple detectors if an agent is starting to loop and will then send a kill command to that chain. I don't have any testers for it though.
The challenge with cloud has always been the selling point of “infinite scaling” vs the flip side “infinite billing”.
It’s not in their interest to make cost controls work well.
Ideally you’d be able to set something granular like “allow this service to scale up only 10x, measured at an hourly level, and alert me when it happens. Drop all requests that exceed 10x”.
And then you are mostly in a throttling situation until the burst clears or a human can review & accept increased usage is ok/increase thresholds. I’d rather have services go slow during excess load (like a real server) than go dark for remainder of month.
This seems a lot better than brute force “turn everything off at $X level of monthly billing” or “no limits you can charge me infinity dollars”.
More than just hard budget caps, we need agents to be aware of those hard budget caps, and plan accordingly. Too much agent behavior is driven by the immediate proximal goal instead of long term, strategic considerations. What we have now is agents deciding to on embark on expensive, circuitous routs to a goal, perhaps with potential but not certain in any case, benefits, and intervention depends on either an attentive user or forces stop after the money pot dries up. Prior research (#?) has Dem nsttated agent behavior to adjust behavior in response to budget considerations that appeared to enable more efficient token usage, and if that means it needs to be imposed on a custom harness (and not the self interested ai provider), so be it.
I call this "blast radius". Earlier this year during the Claw hype I was reading about all kinds of elaborate schemes to prevent the agent from getting API keys.
I realized, what am I actually afraid of. Well, overspend. So I just set then all to disable auto-reloading. Now if it blows up, I'm down $5.
Same story with containers. Just give it root on a VPS, and if it blows up, I'm down $3.
I learned this the hard way with OpenAI last week. A key got hacked and a Chinese-language bot used $300 in tokens in an hour.
I had a spending limit on for $30, so why did it keep charging? Because the spending limit is meaningless without a hidden checkbox called “enforce spending limit,” which is (or at least was for me) off by default.
I am a little bit surprised by the lack of depth in discussing such a major product change.
I get it, the problem is definitely worth solving for. Waking up with a $100k bill isn’t great.
At the same time, from a product perspective the proposed solution might be a bad idea. Simply having hard caps as default will definitely turn out to be as bad for some people as a $100k bill, see for example (1).
You can’t come up with good product changes if you don’t discuss the potential negative effects of a change.
You could set the hard cap to a billion dollars. Everyone has a different hard cap — every company and person has an amount they simply couldn’t pay. This is just asking you to decide what that is and write it down.
Then add the option, but make it default to soft caps. Or bake the default into the tiers. If I sub with a $20 spending limit, I will probably be ruined by a $2000 bill. On the other hand, if a company subs with a $1000 limit, it can probably cover the occasional $10000.
At the very least, there should be an optional hard limit that is obviously indicated in the UI. When you're signing up where you set your "usage cap" warning, next to it should be an optional hard cap with big bold red letters "THIS WILL CUT YOU OFF THE MOMENT YOU GO ONE CENT OVER". So I can set e.g. a warning at $20 and a hard cap of $100.
I work at a place that has an eight figure monthly AWS bill. They won’t use this.
I had a personal development account for ~15 years. I tinker with infrastructure stuff and had built some centralized event reporting. One day about two years later I turned on sqs data events into cloudtrail. What I didn’t realize was that this closed a feedback loop and over the next couple of hours my run rate went to about $4k per day in cloudtrail+sqs usage.
I didn’t realize it until I hit the next months billing alarm immediately the next month. I’d racked up $25k in usage fees.
I’ll be using this feature. Nothing I run is worth that risk.
> In an ideal world, our agents could help with this.
Not exactly the sort of case Simon has in mind, but I tell Claude to keep to hard daily limits on its OpenRouter spending for two long-running projects [1, 2].
A Routine for each project fires ever few hours, and Claude decides itself what to do in each session. It does tasks that require calls to other models through OpenRouter only when it is still within its daily budget for that project; after it reaches that cap, it does other tasks that don’t require extra spending.
When I've used GCP in the past this has really really annoyed me.
Someone told me some years ago that it was "impossible" for Google to apply an upper usage caps due to technical design reasons which I found absurd. You can build a globally distributed continent-scale SQL database with consistency guarantees, but you can't stop me paying more than X USD when my usage ticks over that? Huh?
It smelt much more to me like Google's business model made it impossible to stop customers spending money, not their engineering.
We always did, the clouds convinced us that overages were the norm. You can blame credit ratings as another vector for big business to screw everyone over. Everything should have been pay in advance with an alternate billing method for overages if you want it.
I had an api key set to read only that somehow ran up a $400 bill, I contacted openai about it and never heard back. Not quite the same thing, but still, I find this very annoying.
I understand this is snark, but if you think about it, this is already implemented in electrical infrastructure. If I use too much power, the circuit breaker trips to protect me and protect the electrical grid. OP is about a billing breaker, but the parallels should be obvious.
If the CEO of the electric company didn't mandate circuit breakers, he should go to jail.
The peak throughput does result in an overall monthly limit though. For a house with a 200A main breaker, that effectively limits your electric bill to $7,000/month, which is very reasonable compared to the tens of thousands of dollars in a single day that a lot of cloud billing disasters end up costing.
Why do people think new laws are needed to solve every last problem in the world?
Google implemented caps because their competitors offered them. Before that, customers could choose one of several competitors, rent the GPUs at a fixed rate, or buy the GPUs and install them on-premises.
At no point was any law needed to solve any of this.
Ubicloud does not have hard budget caps, which I only realized this morning after moving all my CI over to them over the past few months. Fortunately I didn't learn the hard way.
It'd be nice if more than AI spend worked this way, autoscaling is almost a mixed blessing because unpredictable pricing can be worse than the cost savings...
Counterpoint: if you can automate API calls on the client side, why can't you automate billing caps? If you want a machine that can run 24-7 and make money for you while you sleep (which let's face it is the motivation for a lot of AI takeup), isn't the onus on you to install cicuit-breakers?
Because many cloud services have incredibly complex or opaque pricing structures that make it difficult to impossible to determine how much something is going to cost you ahead of time, especially if it's usage-based a la network egress (and the usage statistics don't update frequently enough to make such circuit breakers possible to implement client-side).
They might not be able to predict your bill but how much time do they need to add up what you already spent to minimize your overage? And TBH how much time should be acceptable to exceed your cap before it's their fault for the lag in their software.
I would just not sign up for a service without price transparency, or pre-calculate my liability based on available information before pushing the (metaphorical) Deliver Now button.
Making incredibly complex and opaque pricing structures is not necessary for the providers to charge for and make a profit on their service. And being technically difficult is a lazy excuse. Cloud platforms have to solve many, much more difficult challenges to offer their services at all, they just don’t want to invest the time in more customer friendly billing because they expect it will result in reduced revenues.
I know your post isn’t explicitly defending the platforms, but the arguments they use feel transparently flimsy.
I'm not sure where you got the impression that I'm making excuses for cloud providers. I'm just stating the way things are, not the way I think they should be.
Yes and no. I suspect many of the hard limits were set arbitrarily, and we'll see a relaxation of limits as people get frustrated with the limited use they get out of them. And some services will genuinely need to be re written to support higher rps or risk losing customers
This is nothing new. This has been defacto standard for companies using cloud, which has burst or semi-predictable spikes in usage.
But the idiocy is incredible, even allowing for this to be happen in a business is so infantile that the only hard cap that should be important is not to allow stupid people in the machine room.
The solution is to not give agents access to MCP servers.
The entire MCP ecosystem is ludicrous. You’re paying for inference for an agent to make the same decisions over and over again, and yet the actions they’re taking can be so easily written by those same agents into a bash script you can run again and again, deterministically and for free.
MCP is the problem. Having agents “use a product on your behalf” is the problem.
The pattern you’re looking for is that agents should write scripts that use products for us, and that doesn’t need a new protocol.
I'd support this provided we have the converse as well: if the customer doesn't pay their bill on time, the service gets shut down immediately. (Disclosure: I sell SaaS services to people who don't pay their bills on time).
Because it’s unlikely they’ll actually be able to collect that million dollars from a lot of those customers. Rephrased: why would your vendor want to make it harder to accidentally give you a million dollars of services in exchange for debt of dubious quality?
This is another reason why cryptocurrency wins. Hard limits are baked in. There is no automatic charge like with a credit card or debit card or bank account. The payer has to initiate the payment.
One of the biggest benefits of not engaging with LLMs or any of this nonsense is you dont have to care about all these "self made" problems of the LLM-gliteratti.
AWS, is a loot box... Tokens are just in game currency, and that sales person is just metrics that have identified your spending as making you a whale.
Your average CTO from the last decade turned a fixed cost into variable spending that looks like a mobile game.
the premise seems a bit faulty to me. why should we be giving next token predictors access to spend our money? like what great benefit do we get from this that we should allow them unfettered access, but with safeguards in the form of hard budget caps?
I don't think Simon means you should hand off the spending to agents/LLM (which would also make me uneasy) but that if you're probing one for hosting/SaaS providers they should default to recommending ones with budget caps
This is about budget caps (“I don’t want to spend more than $100, cut me off once I spend that much”) not price caps (“no one is allowed to charge more than this price per token”).
Guy seems to have lost his mind to AI psychosis and is just posting unmitigated obvious low-grade crap of late, which gets picked up here by his fan base.
whttering / wittering: To chatter, babble, or ramble on at length about trivial matters. About right.
I used to work on a support team of a well known backend type service that had hard budget caps.
It was, unfortunately, a nightmare. There were tons of tickets and even threats of lawsuits from customers whose service got cut off hard at the worst possible time due to organic growth/going viral/big event/nobody knew about the limit/etc. Not only did they lose all the leads and revenue they would have gotten from that bump, but they also pissed off their own existing users who suddenly couldn't use the service either.
Generally speaking, it's much better to use alerts instead of hard limit. Even in the worst case (hackers pwn your credentials and mine Bitcoin or whatever) the rest of your business is unaffected and you can negotiate with the billing department at comparative leisure.
This is all assuming you have humans operating the service. If you're letting AI agents yolo infra in prod, you have a whole series of new problems.
> Generally speaking, it's much better to use alerts instead of hard limit.
Probably for companies and opportunistic individuals with a high risk tolerance. As for me, just give me hard budget caps. It shouldn't be a choice between supporting one of the approaches, when you could let each client pick what they want.
Want an alert? Configure one.
Want a hard limit? Configure one.
(just make the configuration easy and visible)
That doesn't mean you couldn't have a service which by default has no hard cap, and people have to opt into it. You could even put a user interface thing where people have to type a whole sentence perfectly matching and hit OK, like "I understand that enabling a hard billing cap will shut off services if it exceeds my monthly quota". Wrap it in as much service agreement contract, TOS language as is necessary.
Heck, have it do the equivalent of send people a DocuSign equivalent PDF to sign acknowledging the risk before enabling it. Would it still stop pissed off people? Probably not. Would it help with the risk of lawsuits, very possibly.
My mobile phone contract reduces my speed a lot when the hard limit it reached. I still get some connectivity. What Never happens is that I have to pay extra. If a company can’t give me hard limits on the cost I have to pay, I will not do business with them. Notifications when close to the limit are fine, but when I don’t react to them I want things to crash rather than having to pay indefinite amounts.
Yes, this is an important point although it has changed with A.I. Software is traditionally very high margin and so a $10k bill can be written off by the provider without any meaningful loss.
As a customer, the big number is scary and causes panic but for the provider… customers constantly fail to pay bills, providers are constantly writing off bills because it just isn’t worth the cost to chase, if a customer says “hey that usage was a mistake” it’s usually worth it to write it off to save the relationship. If you write off a big bill that wouldn’t have been paid anyway, the customer will perceive you as wonderful and benevolent and be loyal for life when they are ready to spend their money.
With tokens though the actual cost being incurred is much, much higher. If your service is just a wrapper around tokens, and a customer incurs $10k of usage that you paid OpenAI $5k for, it becomes much more difficult to write off.
Google Cloud is one of the few services that actually pursues unpaid bills even on their high margin services.
Google Cloud is also the scariest because of how much damage it can do and how bad their payment system can be.
I recently loaded up on prepaid api credits for gemini and it somehow triggered some billing shenanigans in my linked accounts where it said I had a negative balance (from the credits), and they were going to discontinue my services. I had to reset some settings to sort it out, mainly using their chat ai and mine (because theirs gave me right status info, but wrong conclusions).
It's pretty messy across like aistudio.google.com, and their typical console, and google workspace business account. I'd be so fucked if they froze my account, I'd rather just pay openrouter to access credits in the future.
> Google Cloud is also the scariest because of how much damage it can do
Google is the only cloud platform I'll not just never use, but personally discourage anyone from using it.
Simply because there have been way too many horror stories on here about people who had gotten their personal gmail accounts frozen for whatever BS reason - and absolutely zero recourse. With any other large service you can always get ahold of a human, with anything tied to Google it's impossible and even raising a major stink on HN or "legacy media" often does not help.
That will change as data centers become more "compute hubs" than service providers. When a good chunk of your bill is the cost of the electricity the compute center will have little margin to negotiate. Power companies do not care about customer mistakes.
I can understand how that causes issues, but surely it also shows that alerts don't work either? These companies were presumably missing/ignoring alerts with scary messaging that they're about to get shut off, and would also miss/ignore alerts with scary messaging that their bill is getting too high.
Ya, especially on the open internet where the time between the first alert and bankruptcy could be minutes.
I'm of course lacking specifics, but it sounds like this take-away might not be the best solution?
A better approach to that scenario might be to split into base load and peak load infra, similar to how we do it with the power grid.
Base load could be an actual metal server that you pay x amount of money for and is fully yours, with peak load being handled by autoscaling dynamic stuff.
Both things being on a fixed budget, if that budget would run out, the service would not degrade as in "grind to a halt" but as in "slows down", which is probably not a downtime as part of a communicated SLA.
My point being that cloud and on-demand is useful, but a hybrid approach might in many cases make more sense. Though of course YMMV. I do not know what the requirements of your product are.
Depending on the size of the peak, overloading your base load could very well grind it to a halt. At times of overload, you need loadshedding to recover, which is exactly the opposite of what you are proposing here.
I guess that depends a lot on the specific scenario and use-case.
I think it's not generally 'much better' to use alerts. People - end users - are by now quite used to seeing things go down for a while. No biggie. But a infra oopsie can kill a company in ways a short outage won't.
And its of course not just people yolo'ing with AI. People were quite capable of causing such outages themselves just fine. Distributed, serverless systems are hard.
> I think it's not generally 'much better' to use alerts.
Anyone who says its 'much better' to use alerts instead of hard caps needs to Google 'alert fatigue'.
Alerts are soft. You ignore them or miss them, nothing happens except you spending $$$$$$$$$$ more.
Great if you're the cloud provider raking in the cash, but a poor way to run your infrastructure.
Hard caps force you to implement correctly (to control costs in the first place) and have correct monitoring in place (to keep a healthy cap buffer).
So it means you can't just vibecode some slop and blindly devops it via Github CI/CD. You actually need to think and reason about your infrastructure.
While you have a valid argument for why a customer would prefer the alerts...
It should be the choice of the customer.
Imposing one option: only hard budget cap or only alerts is the wrong design decision.
Really it depends on the average loss for the service provider by customers that can't pay. If overages don't get paid by customers than all service providers will move to hard caps to prevent loss. If all providers do it, customers won't have much of a choice, except for higher caps with credit checks first.
Why is this mutually exclusive. Is this even an argument? Some people complain becuase the hard cap kicked in. Others want hard caps. There is absolutely nothing stopping both from being implemented and offered as a choice. But we have spent decades being told "we know what's better for you". As an engineer, I think we need to come back down from the stratosphere.
> you can negotiate with the billing department at comparative leisure.
I'm curious. How likely is the billing department to waive off a huge bill as bad debt because an inexperienced builder misconfigured their infra or was hacked?
Not the OP but run a high margin service that has customers run up accidental bills often. Customers running up bills intentionally and then not paying is even more common. There is almost no situation where trying to force a customer to pay makes sense, we write off any amount without question. The goodwill is worth it every time. Most SaaS companies don’t even have the processes in place for debt collection anyway.
I don't see how it can be a problem if a service has mandatory settings for soft and hard limits. Those who don't want to disrupt services just unset the hard limit. Those who complain after the fact can be pointed at their explicit choices and have them explained to them - the service provider can hardly be held liable for a customer choosing the wrong value when it's easy to set the right value.
This is not rocket salad to implement correctly.
If AI bills are that much higher, and margins are that much lower then I'd expect upsetting hard caps to start requiring credit checks.
> Generally speaking, it's much better to use alerts instead of hard limit.
You can't extrapolate your own experience and generalize like that. There is a huge number of people who explicitly want hard caps, period. AWS giving in and finally offering this option after 20 years of people begging them to do that is a sign of that.
I mean, I understand why _you_ want it that way, but that doesn’t mean that there can’t be hard budget caps for other people. You could even have both, with alerts at a level lower than the cap. I just want some kind of control over it.
I find Google AI Studio / Dev Platform / whatchamacallit one of the worst in this.
When video models just came out, I wanted to make a short clip. Gemini didn't have enough control back then, so I started in Studio. I had $10 on my account. Try, try, try, not good, retry, altogether maybe 20-30 retries with 4 choices for a 10 second video.
Wake up next morning to an email from Google - my Studio account is frozen because of negative balance.
I check it, it's at -$160. Not financial ruin, but a painful sum for a 10-second video I didn't even use in the end.
I don't think there was (or is) a setting in there that says "stop everything when I'm in the negative".
Almost a year later, it's still as bad. Trying to make some music via Lyria, I need to wait 10-12 hours for the API charge to show in my costs. Now I had the bitter lesson, I wait after every major novel experiment to see how much it costed me.
Coding is solved, my ass.
Had a similar experience with OpenRouter, put 10$, goes -50$, I just stopped using it. To their credit support agreed to reset my balance (AI refusal at first, then re-contacted me months later to agree). I'm being more careful now but I shouldn't have to be IMHO.
This goes beyond dollar charges. For production code to be reliable, everything needs to have a hard limit.
Queue lengths, request sizes, response wait duration, message payload size, authentication attempts, allocation rates -- there's always some upper number beyond which the system is so messed up you'd rather it crashes.
> An argument against this is that businesses don’t want their hosted applications to start throwing errors because some budget was exceeded. I expect that most businesses and individuals would prefer errors to a surprise $10,000+ bill.
Indeed. If you want a surprise $10,000 bill that's still not an argument against a hard cap -- just set it at $9,999,999 instead, or wherever you don't want the surprise bill. There's always a number that indicates something has gone insane. There's always a sensible upper limit to any operation.
It needs to be selectable.
Hobbyist needs to not get wiped out. Business need stuff to stay online.
In order to learn how to use the platform, employees in business and startups need a relatively safe space to learn too so even they have mixed needs.
Big tech is definitely the worst offender though on handing out footguns and relying on "beg support for mercy" model.
These shouldn't even exist without a negotiated contract.
I can subscribe to your service for a specific fee on a monthly basis ($20/month say), and take the risk of losing that month's fee if your service or I make mistakes, or I can choose to drop another $20 mid-month, or anything for convenience.
Saying that the computer will "control" the billing and can run haywire tells me that I don't want to be anywhere near your pile of bad incentives.
Monthly electricity bills are based on usage, and it works well but there’s a limit to how surprising a bill can be. The difference is the relative orders of magnitude you can be charged for these services you can go from 20$/month to 200k/month without warning.
There is also a hard physical limit on how much electricity you can use before you blow out the fuse box
Also, people don't casually swing by my house and start using my electricity.
So my powerbills are predictable.
Whereas traffic spikes to websites are not.
This age of abusive AI crawlers and the non-revenue generating traffic has been a very real problem for me!
> Whereas traffic spikes to websites are not.
But it would be trivial for the platform to rate limit traffic.
You need to be aware of all ways outside people can rack up your bill. If you've got experience it's okay, but getting hit with a huge bill because you left an S3 bucket out in the open is something that has happened too many times to people starting out.
> but there’s a limit to how surprising a bill can be
I think they explicitly said that.
In the UK there are prepaid electricity providers: there's a card reader at the power panel. When you run out of credit, power cuts off, it resumes when you pay again.
When I first started working with cloud providers it was shocking to discover this feature doesn’t exist, basically anywhere.
It’s such a basic thing, not having it has to be deliberate to make you accidentally spend more than you’d like.
Mistaken view.
I was a member of AWS customer advisory board for years. Two dozen of largest enterprises and unicorns and so on. Nobody wanted the billing department "inline" of systems controls.
AWS provides all the controls you need to flip the switch yourself, and provides the CDK / TF / etc. patterns for it. Plenty GitHub projects to host your own light switch service.
Don't relinquish the switch.
>It’s such a basic thing, not having it has to be deliberate to make you accidentally spend more than you’d like.
This is unlikely. The big cloud providers routinely cancel bills based on accidental usage. The real explanation is just that it's technically difficult to calculate all usage in real time and shut down systems immediately as soon as a certain cap is reached.
> This is unlikely. The big cloud providers routinely cancel bills based on accidental usage
That is not an evidence alone. They also don't cancel bills in many cases. Most people also just swallow the damage and pay. Like gym subscriptions where people just pay because cancelling was too hard and they postpone the canceling because it takes so much effort. And they also think it is their fault of not cancelling, because it took that much of effort.
> The real explanation is just that it's technically difficult to calculate all usage in real time and shut down systems immediately as soon as a certain cap is reached.
That is trivial to add these days. Cloud providers usually say that "we care about your business and don't want to make your systems go down unexpectedly if you did not pay your bills".
How do you know that it's trivial to add?
The difference between Amazon and gym subscriptions is that Amazon can easily make more money by upselling to happy customers than it can by screwing individuals or small businesses out of relatively small amounts of money for their accidental usage.
Before AI that is.
In cpu compute margins are high and there is a lot of excess compute, you can give some away and make money.
In the age of AI this is gone. These companies have taken on huge debts. The operating margins are going to crash as interests increase. AI enabled fraud is going to make stolen service even more common.
That may be true, but I don't think it really affects the point. "Make people use our services accidentally and then force them to cough up" is just never going to be a good business plan for AWS. AWS makes money selling to big customers who willingly come back for more. AI might make it harder for AWS to turn a profit, but it's not going to make a lack of hard usage caps suddenly become central to AWS's business strategy.
FTA:
> Nobody wants to wake up to an email sent at midnight warning about a budget limit and find that, while they slept, their rogue service had consumed several hundred (or several thousand) more dollars of usage.
Monitoring and a circuit breaker. If you are given the tools, make your own heuristic and flip the breaker yourself. Don't let someone else turn it off, and be hostage to their process failures for getting it back on. By self-selection, if you are a hard limit customer, you are not front of their service line.
> An argument against this is that businesses don’t want their hosted applications to start throwing errors because some budget was exceeded. I expect that most businesses and individuals would prefer errors to a surprise $10,000+ bill.
Based on a career serving the Fortune 50, CTO for trillion dollar bank, etc.: "No." Assuming actual business is being done by the machinery in question...
The lights must stay on.
Cost management cannot shut off the enterprise. Cascading costs, even before reputation, are incalculable.
Let’s just call it what it is. We’ve been conned into accepting microtransactions for everything in computing. At the same time centralising and exposing everything publicly thus creating a huge risk surface area with respect to billing and security.
The whole idea was insane. We shunned paid compute services in favour of personal computing and then sold our souls back again.
This should be a feature of our payment systems.
It should be possible to open my bank app, see all my recurring payments (subscriptions), and be able to cancel them with one button. And this should count as an official termination.
Also, limits, etc.
Network saturation is difficult. Even if you turn off the endpoint you can still saturate the network in between. And it's still bandwidth.
I actually think network ACL triggers based on billing might be the only way to really enforce this.
I witnessed a DDoS attack once that changed how I think about billing. It was locally provisioned hardware and the attackers had saturated the switches. Naively I said "just block the CIDRs" but the problem was the incoming ram is so saturated that it can't even get to the point of "deny" in the firmware.
So from a technical perspective if there's an internal DDoS at AWS what do you do? Do you turn off the endpoint? Do you drop the sources from hitting it at the router? And even that costs money. Anyway that incident gave me a different level of appreciation for this challenge.
Edit: this is mainly targeted at the people complaining why this took so long. At some point in scaling even telling you "no sorry" in a nice way is expensive. I'm sure recruiters can sympathize with this nowdays.
The only way to deal with those is to blackhole the traffic at BGP level.
The fancy alternative is to anycast that network and do distributed filtering so that the flood is manageable.
The first can be done by your ISP but it does lead to the temporary loss of traffic via that IP.
The second one is what DDoS mitigation services do and AWS has a basic one built in ( AWS Shield ) and several additional services you can get.
Learnt recently DigitalOcean does not have hard budgets limits, only emails. I am surprised and torn between this being intentional vs. them not caring.
One solution is banking apps that let you create extra cards and assigning hard limits to spending. Wise & Revolut apps can do that.
Have to mention OpenRouter also, I logged into OpenRouter through pi, on the auth screen it optionally let me set a limit which is very smart and user friendly.
>One solution is banking apps that let you create extra cards and assigning hard limits to spending. Wise & Revolut apps can do that.
That's not a solution because not paying your debts doesn't make your debts go away.
It’s generally a solution in the US since invoicing for non-enterprise software is almost non-existent. The only time I’ve seen it was from a HN post complaining about being charged for after a free trial that didn’t require a CC.
Not true. Show me a service agreement that doesn't create a legal obligation to pay for a service you have consumed.
They may well decide not to chase customers for small unpaid amounts. But that's not something you should rely on as the issue is with large amounts.
None of this has anything to do with invoicing, but I would be surprised if they didn't issue invoices to all US customers.
It’s obviously all intentional and should be reason enough to not use a platform.
You can still rack up a bill even if you can't pay for it. That solution just means the card declines when the monthly bill needs to be paid, not that you don't owe money.
Hard caps are rare because companies find it more profitable to forgive sympathetic individuals' bills while raking in profits from corporations whose services have gone awry
Clearest explanation ever.
Plus, nobody wants to be the fired PM who said "I spent our eng. hours to achieve -20% revenue".
It’s incredible that in 2026, AWS and GCP are only just now introducing this. It’s possibly one of the most obviously needed features for a cloud provider.
Also, does anyone know why it’s taken this long? I suspect it’s a technical reason. While one could be cynical, I doubt it’s an intentional business/product decision. Hard spending caps are both excellent product differentiators and could possibly save these providers money as they don’t have to forgive their users when they accidentally over-use a service.
It's one part technical, one part a product decision. The technical part is that billing is not actually instant. As a most basic example, a VM reports its billing units every X period of time it is active. If there is some network blip but it's still running, then that billing data could be delayed.
The product level decision is that "shut down everything" is something the customers you want to target don't actually want. Are we including deleting RDS data? S3? Glacier storage? If so then the headline will just change from "Hobbyist got charged XXXXXX on AWS" to "Business literally had all their data deleted because a hacker took over their VM and mined bitcoin". The only people who really want this are hobbyists and it's not a market segment that's worth chasing. Easier to do the status quo of forgive afterwards then even open the can of worms of deleting all of a business's data and all their backups just because they had a 100k overrun.
Yeah, you can't just implement it as a pure "stop all services immediately once I hit a set amount"
It needs to be more like "don't allow spinning up additional services after you hit this amount", although that still allows you to go over the limit by a lot, since most services are billed hourly.
It really is difficult to implement a spending cap that doesn't risk shutting down important things.
It really is difficult to implement a spending cap that doesn't risk shutting down important things.
That's a checkbox decision for the customer. There needs to be the option of "This is important, never turn it off and I'll pay for any overages." versus "I want an entirely predictable bill up to $xxx, so stop my stuff as soon as possible over that."
It's not up to a cloud service to decide my website is more important than my money for me. That's my decision to make.
> That's a checkbox decision for the customer.
and they would still complain if they got it wrong - it's always the platform/company's fault.
Look at banks and fraudulent transfers that customers themselves get phished into doing. The bank in the end usually take the hit (after the customer complains long enough). That's why there's all sorts of hoops and such to prevent customers from failing - and that causes friction for people regularly.
Therefore, the cloud company's decision to default safer is more correct from this perspective.
> and they would still complain if they got it wrong - it's always the platform/company's fault.
I mean, it's really not unless they don't build it in the first place—that really is the platform's fault.
It's more complicated than that.
You might be perfectly okay with having certain systems shut down, but you probably still want to pay for the archival storage of your important files.
That archival storage might be in several places, including one S3 bucket, whereas there might be another one that, contains copies of scraped Craigslist for X where you'd actually be happy that it just shut down.
This makes it far more complicated to do correctly, and as others pointed out, mostly relevant for hobbyist — this is not something you are going to make a lot of money from.
Better to spend engineering hours making an MCP for the dashboard or improving your Databricks setup.
Regarding hobbyists: some clouds, and also the bigger clouds, do target hobbyists quite a lot, presumably with the intention that some of those hobbyists will eventually grow and stick with them. So I don't think "not wanting hobbyists" is entirely true.
But yes, the amount of money they spend is less, so it makes less sense to implement features that only hobbyists want.
Amazon's new feature for this specifically says that it won't delete any of your data for 90 days:
> If you take no action within 90 days of your project being paused, AWS permanently deletes your project data.
From https://docs.aws.amazon.com/accounts/latest/reference/create...
Can I store few petabytes, and pay for it for one day every 90 days to reset the timer?
What surprised me about GCP was that yes, you could load all of your training data and model weights (terabytes) into a free starter account, then create a new account after 30 days and transfer the billing obligation from account A to account B.
It was such a blessing for hobbyists, back in ye olde 2019.
Given that the cloud providers just put a 0 or two on the cost to determine their prices then yes, you could try.
They'll ban you after a year because it will be against their TOS.
But sure, go for it.
Presumably you'd have to back pay the 90 days but it's your life
I think there is a middle ground between deleting data and allowing 5000 VMs to be created to mine bitcoin. Obviously there are a lot of different scenarios to consider but the explosive costs seem to be constrained mostly to a couple of features which would be fairly safe to cap.
AWS and similar already have service quotas that cap these.
There is a middle ground here: Make this setting configurable, off by default, and with all the associated warnings of what will happen if you switch it on. Better yet, make it settable on each billable service. Keep Route 53 going, but halt and delete any VMs that exceed some limit.
> The only people who really want this are hobbyists and it's not a market segment that's worth chasing. Easier to do the status quo of forgive afterwards then even open the can of worms of deleting all of a business's data and all their backups
Hit the nail on the head.
Nearly all businesses would prefer a cost overrun than services going offline.
I removed some pay-per-use APIs from our (business) public website after a surprise $4000 bill, caused by an LLM company scraping the site.
Some were replaced with a competing service which has a limit, others replaced by a self-hosted alternative.
I think many small businesses would prefer to be offline or have a degraded service than pay $X000.
Today's hobbyist is tomorrow's decision maker at work over which service to use.
and if they're going to be a good decision maker they need to put their personal feelings from hobbyist times aside and realize stuff is different in the two scenarios.
How would they know if the service is any good when they didn't try the service as a hobbyist because of spending fears?
They would ask around, as well as perform a proper evaluation based on their current needs, rather than their experienced needs as a hobbyist?
Meanwhile while in the real business world, Cloud decisions are shaped by marketing campaigns and it's the hobbyists and old grey-beards who provide the empirical push-back and reality checks.
If your peak monthly cost for AWS services as a business is $100k, do you not think setting a $200k spending limit is reasonable?
Obviously, the system should provide ample time by warning in advance of reaching it (and could even offer suggestion to keep it at N times your peak from M months ago).
If as a business you set your spending limits so tight that you frequently run into them and it's not some unusual activity, the problem is not that spending limits are available :)
It is mostly about protecting from the unknown, likely unbounded attack on your infrastructure, where your spend might grow 100x: even if you can take $100k, you might not be able to take $10M in a month.
And if you use enough services, a global per-account spending limit can't distinguish between peak usage versus one service being abused.
Imagine you spend $100k on average each month, but spend around Christmas rises to $1m because of the specifics of your industry. With a global spending limit, you can't distinguish between $200k of general spend increases due to Black Friday versus $200k in fraudulent 2FA SMS to South Sudan.
I agree but I think also, as a programmer, surely this is not an insurmountable problem. The idea that pops into my head immediately when hearing this problem is
1. of course spending limits are monthly or even weekly basis. You set a yearly limit, probably most people will do something like November to January 4 times the limits set rest of year.
2. as you near limit calls go to people on your team to tell them you are getting near your limit. Estimate is 2 hours, what do you want. Double Limit for this time period? Triple Limit for This Time Period? Remove Limit Entirely, you will get back to us with potential new limit? It's the beginning of Christmas, the next time your limit resets is the 3rd of January, remove limit entirely and you will get back to them. Why do you decide to remove limit entirely, because you have info that Amazon doesn't, specifically your assassin Nisse doll has gone viral for this Christmas season! The shit is making bank!!
3. When setting limit you say "expected low usage", "expected high usage", "limit". Limit should be significantly above expected high usage. Service informs you - you have been over your expected high usage by 20% last three time periods. Would you like to increase limit and high usage by 20%? Please Look at your settings otherwise.
4. Phone calls when there is an unexpected peaking in usage, like one hour we are 300 thousand which is very high for you, next hour it is 1.5 million.
Obviously none of this stuff helps hobbyists but even the worst run businesses I've worked at would handle this. Otherwise they deserve to be hobbyists, there's no reason to be an organization if you're not organized.
Obviously these things do not stop fraudulent attacks abusing your service, but it does make it harder for them, at the same time making it more difficult for your stuff to just get shut off without you knowing.
Of course, as a programmer I am aware that all these services are created by programmers as effective or more effective than I, and who have undoubtedly thought about it more than I, so I must also assume there are reasons why my off the cuff suggestions are ludicrously unhelpful, but I lack the knowledge as to why this should be so.
The systems are hopefully created with the help of finance professionals who are familiar with a massive variety of unpredictable cost scenarios.
You are correct; however, you're also putting a lot of faith in people's ability to make decisions.
Another thing (that does not really apply at AWS anymore), is that todays's enthusiasts are going to be the future CTOs, and the easiest time to recruit them to your service is when they are still an enthusiast who gets to make decisions on their own because there's exactly one decision maker you have to appeal to and that person really likes to try new stuff.
That's why you can get a free fly.io and why we all use Tailscale. And it works too — if I was in charge and needed it, I would immediately go with Tailscale for a business; I know it and I use it.
yeah, I don’t know why anyone thinks otherwise.
for personal/hobby accounts sure. for a business, it’s much better to negotiate around billing or adjust systems/processes post-facto than it is to have service cut off unexpectedly.
debts are easier to manage when you have an active (ideally growing) customer base. you don’t have customers anymore if your cloud account takes down your service for the rest of the month due to spending limits.
If you are actually a business, a common warning that you are near the limit should mostly resolve it. It might only be tricky because the estimated time remaining is really short if it's a huge recent spike: eg. nobody is looking forward to a notice of "you'll use up your spending limit in 4h" on the weekend.
This type of warning should give you enough time to investigate if the warning is real and adjust the spending limits.
But then again, even if you hit them and your services get paused, you'd be increasing the spending limits and restoring services after you are back at work and notice they are down, so it mostly comes down to your incident response times.
> Are we including deleting RDS data? S3? Glacier storage?
If you're billing per GB of storage, then you can put hard caps on storage capacity, and then hard-reject any operation that would take the total stored size over that capacity.
A lot of billing systems are organized around event delivery. The system does what it does and reports usage. This reporting is asynchronous and can be done E.G. via cron jobs running on a 24 hour cadence in certain cases. There's an internal guarantee that billing records for a given period are delivered by a certain time. Nobody checks whether the user has enough money to do what they're trying to do, just whether they're authorized to access the system in the first place. Shutting down accounts due to non-payment is more of an abuse / fraud concern, and happens long after the bill is delivered.
Wow, I wish my my cell provider worked like that! Instead, they somehow manage to track and bill me literally in real time. How do they do it? Do the telcos have some magic pixie dust or what?
Storage is almost never the main thing racking up bills so it should be handled in a different way. If you hit a limit you can't store any more data but everything you have stays there and readable.
This is more about compute, VMs, LLM inference and services like hosted database. These are all safe to stop if the system triggers a normal shutdown when costs hit a limit.
I’ve recently worked somewhere where S3 read access was the second largest AWS cost.
I’m not saying it’s normal. Just that AWS is complicated, and people use it in a plethora of ways, thus billing caps aren’t easy to get right either.
Yeah, the storage point made the whole case weaker.
I dunno, the largest accidental AWS overages I’ve triaged in my career (at very different companies) were all storage. Dangling EBS, forgotten S3 accumulating data after a deletion cron broke, incompletely retention-policy’d CloudWatch buckets, Aurora snapshots…the list is pretty long.
“Large” is relative to the business of course, but the biggest storage-related overages I’ve personally triaged are in the high $100ks to low $millions per month. Colleagues have heard of orders of magnitude more costly.
That’s not storage costs, that’s activity adding to storage used. The question is whether it would be cheap enough for them to keep all your existing data frozen until you paid the bill.
You’re literally agreeing with the GP but phrasing it like they’re wrong.
A provider could, in theory, calculate the cost of storage for X days and prevent you from uploading an object that would push you over the limit.
For S3 a reasonable option is a data limit as the primary limit. If you set it a TB over your real needs you only waste one dollar per day after it locks. And there's no need for any other paused service to charge more than that for idle data.
You're right that nobody wants deletion. Spending limits do not imply deletion.
I think a more sensible default is S3/etc locking access to data for 30 days, maybe even as little as 7 days, while you're able to still list and DELETE said data as you wish, without being able to get or put.
A very charitable take, in light of tech industry habits of exorbitant rent-seeking in scenarios of Platform Dominance (e.g. Google and Apple on the app store). We should remember AWS and Google companies are among the best in the world at A/B testing and extracting revenue from cloud services.
When you're one of only two real options out there, you can afford to demand users put up with things that on their surface seem ridiculous. Such as a billing system that (oops!) makes it difficult for customers to see where their costs are coming from, trim their largest sources of spend, notice meaningful changes in line item prices, or limit their spend. Wild how they can figure out a million different advanced services but gosh-darn-it can't figure out the hardtech of displaying line items.
Large enterprises can afford employees who are tasked full time with unwinding this capacity to mitigate the impact of these billing headaches. But I think this measure is introduced now because LLMs introduced a risk that these billing specialists could not control without caps.
I had a $.20/month recurring charge from AWS that I could only remove¹ by completely deleting my AWS account. That was enough to get me to give up on AWS for personal projects.
⸻
1. The key word was “I.” Maybe someone more skilled at navigating AWS’s menu structure than I could would have done it quickly and easily, but even though I knew what it was for, turning it off and not getting billed for it turned out to be a huge challenge. Thankfully it was only $.20, but if I were using the service for something that generated actual bills, that $.20 (and possibly more) would end up quietly siphoning money out of my pocket into Amazon’s).
Sounds familiar. I’m being billed £0.01/month for something in GCP, I don’t know what even after digging, but I’m too fearful to complain about it or disable the account lest it somehow gets my main Gmail account blacklisted somehow.
It's possible to get billed for things not exposed in the UI. ~10 years ago, I had one of these. A Glacier upload chunk was stuck in a staging area for over a month. I couldn't complete or cancel the upload, or remove the chunk. Support was able to, and they refunded the money without much hassle. But I did have to reach out to support (as a <$100 per month customer) to ask. Glacier was new, so I chalk it up to it being a new product, not anything greedy or malicious.
I have been using AWS more recently but something I can't believe is how the whole UI/UX revolution of the last 10 or so years escaped them.
Starting from the login point, who asks to login to root or IAM user account in 2026?
Or having to change regions from a dropdown to see resources you own in those regions?
It's really in top 5 messy UI i have ever seen.
And it changes constantly "for the better".
Remember when they decided the best UI experience was to give everything a vague abstract collection of shapes? Early 2010s or so. Couldn't tell a damn thing apart.
It's definitely technically difficult. You can't easily estimate how much an operation is going to cost before you kick off that operation, which means as soon as you get close to the limit you are at risk of tripping it.
Consider something like a "select * from bigtable" SQL query that might process a trillion rows. Hard to know that's going to cost $100 until after you have run it.
> You can't easily estimate how much an operation is going to cost before you kick off that operation
I recently had a debate with a colleague on this topic but concerning estimating the costs of AI agent work. For example, if you prompt an AI to refactor your codebase, the final cost can't be estimated perfectly, but I'm sure it can at least be estimated with some amount of precision! Like simply knowing that it will cost < $100 is actually great information even if the final work only ends up costing $5.
I think there actually might be a business opportunity (or at least the opportunity to build something cool here) if anyone wants to work in the AI cost estimation space. It's not exactly an idea I want to pursue, but just thought I'd put it out there. AI cost estimation (even with wide confidence bands) would be very useful to a lot of people.
Yeah, we probably want some kind of traffic light system:
Green means go Orange means finish what you're doing but don't start anything new Red means stop everything
And probably a special rule to permit stable, critical spend through regardless, the same way we allow police and ambulance to run lights.
Stop everything is pretty damaging any real business though. Things were better in the era of VPSs. You paid for a fixed amount of compute, if you ran a stupidly expensive operation than it just maxed out your system for a certain amount of time and things slowed down. But you didn’t kill the service entirely and you didn’t have unlimited potential price
In this example, that would require the “big query” to have billing baked into its actual query runtime, which isn’t impossible, just not how one would design a query planner per se. Usually such services emit metrics of usage units, then the billing calculation happens in a completely different system taking into account discounts, promotions, contracts, regional and currency differences, etc.
Suddenly a database, a storage service or a computer service needs to be aware of the billing situations and make behavioral decisions based on the billing status. Again, not impossible, but something that suddenly promotes billing from an async/non-crucial background service that can be paused, replayed, adjusted by account teams etc, into a crucial hot-path service.
The way you'd usually handle that AFAIK is to have the service ask the billing system for a "reservation" in its native units, likely with an attached TTL. Then, the service would translate those units to U.S. Dollars (or possibly Indian Rupees), taking your plan, discounts, vouchers, contracts, grandfathered pricing and all that into account. It would then "lock" the calculated amount of money, denying the reservation if total_spent + total_locked > spending_limit. After finishing the operation, the service would ask for actual billing and free the unused units.
Yes and then the choice is run it and forgive it, or, stop the process midway.
If you stop then you have to decide whether to charge for uncompleted work.
Interesting tradeoffs.
For very small ops e.g. individual Lambda invocation you have similar concerns especially if lots are fired at once from a queue or schedule or fanout.
Advertising platforms have had this since their inception. They were just motivated because they could be left holding the bag.
If these cloud providers had needed a standard customer acquisition strategy to grow to their current size, hard caps and other “training wheels” features would already be in place to get people interested in and comfortable using the platform, with the hope of eventually getting a foothold into Enterprise like most SaaS startups have to do (“enjoy our product on a side project and then recommend us to your CTO!”). But AWS and GCP got to start as in-house providers for their own constellations of massive sites and back out from that to serving other hyper scale businesses first. The lack of friendly on-ramps and starter account features is a reflection of that origin more than anything.
> While one could be cynical, I doubt it’s an intentional business/product decision
Why is egress more expensive than ingress in clouds? To lock in users.
Why cloudformation in some cases leaves s3 buckets laying around after destroy? To keep charging those cents.
Why no caps? To get the user into the mindset of we ll pay whatever they say, and charge the ones that dont notice or dont ask for the refund. Same reason why my newspaper subscription autorenews.
Nothing cynical about both of these. I think assuming it is technical is naive.
Because most enterprise users would much rather have overages in billing than outages. The opportunity costs on any serious service I deploy dwarfs usage pricing, at least at the level a generic cloud can determine.
So it’s a feature the best customers don’t want, that adds risk to those customers deployments, to appease the worst customers.
At least historically. Perhaps Simon is right that the calculation has changed.
It’s not a binary decision though. Any sensible enterprise has many AWS accounts. Often hundreds or thousands. It’s the only clear separation of privilege.
There’s no reason for the majority of them to have an infinite budget cap. Prod? Sure. UAT? Why not. The sandbox environment Johnny just spun up to test some new agentic workflow? Hell no.
That's a reason to not force a hard budget cap on all of your customers, but it's not a reason to not offer one.
Features for bad customers that risk good customers are easy to say no to.
This is one of those features that customers think they want without having thought it through:
“Never let me spend more than $X” also means, “Shut down my business-critical app/service/solution at 2 am on a Sunday morning because Joel in IT forgot to plan for the new report runs.”
The product design work to let customers have the first thing without risk of major pain from the second thing is non-trivial.
Counter argument, this is the sort of thing that, especially for a smaller business or individual, can be the difference between a bad night and bankruptcy.
Sure it sucks that critical services blinked out at 2am. But what sucks even more is finding out the image on my ASG had a vulnerability that allowed someone to install a bunch of bitcoin miners which kept me fully scaled from midnight to 2am.
Or more likely, that a mistake in terraform 1000xed my spending.
Most people have predictable spending and could easily say "don't spend more than 10x what I normally spend". Or 1.5x, or 2x, 3x, etc. All depending on how they want to balance a runaway cloud expense.
For a large enterprise spending millions on AWS, 1.5X is already a budgetary disaster. Unfortunately, shutting off critical IT infra because it hit 1.4X spend this month is a business disaster.
There’s no magic wand that produces good outcomes when planning or execution goes awry at scale.
There is a magic wand.
If you're a big business that wants to spend unlimited money, you apply for unlimited credit with a credit check.
If you don't, you get hard caps.
> especially for a smaller business or individual, can be the difference between a bad night and bankruptcy.
Just because this isn't a good solution for everyone, doesn't mean it's not a good solution for a large number of people and businesses.
A lot of businesses can tolerate outages. In fact, even very big businesses come out mostly unscathed when they have multi-hour outages. (how many is it for github this year?)
An outage causes a reputational black eye. It does not necessarily translate to lost income.
The alternate conversation is "the new report run had a bug and cost us $1,000,000 over the weekend" and I think that one's usually worse.
But one could just have two categories of service - the default capped plan, and a special Enterprise one where you sign a contract making it clear you understand the consequences of not having a budget limit.
Also, if your average usage is $900, set your hard limit at $2,000, not $1,000. Then when the report runs $500 over expected, you get a soft limit email and still have your report. Even a "business critical" run is probably not actually worth more than double your average spend.
Even if you set your cap at $10,000 it would be better than nothing.
The price cap should be the number you’d be willing to spend to avoid an outage vs when you’d rather kill everything and work out what happened.
This is the right perspective, but the folks who would be setting this cap for the customers that matter likely have no idea how to price that, or the price would be so absurd as to make the cap meaningless.
How much would a hospital pay to avoid unexpected downtime of their software systems?
I would think once you reach the scale that this becomes an issue you can afford someone or a team to be monitoring the system 24/7 able to respond to a price spike.
Price caps are for small scale stuff where you wake up on Monday and see 1000x the normal bill.
I imagine that the product folks at places like AWS are averse to introducing discontinuities in the experience based on scale. Little customers get the same experience as big customers who get the same experience as mega customers.
Obviously they’ve changed their mind about cost management in light of the scale and dynamism of agents, which isn’t too surprising.
A hospital needs to be able to handle a full cloud outage. So I'd be worried if they're near the top of the list of how much they'd be willing to pay here.
A hospital should select the checkbox that says "no spending limit".
Sure, but prior to AWS introducing a notion of “project”, then they’d be at risk for those $1M bills from the data science team looking for agentic magic to reduce readmissions.
My point is this was never as simple as, “Give me a dial to set my maximum account spend.”
No, hospital should be able to work offline.
And presumably getting bill for bajillion dollars would be bad also for them.
I don't really understand that argument. This seems pretty obvious to me, as a customer. Is this really something that companies don't understand?
Sending an email when your budget gets low shouldn't be a big lift.
Big companies have thousands of budgets. An email is _worthless_. In fact, it would probably cause me to lose faith in a cloud that provided that as the control.
It is a technical reason. Basically cloud billing is much more granular and across many more services / line items than most things that basically the pipelines that figure out how much you have spent take a long time to know how much you have consumed. I believe all cloud providers with granular usage based billing have this problem.
> It’s incredible that in 2026, AWS and GCP are only just now introducing this. It’s possibly one of the most obviously needed features for a cloud provider.
GCP did have a budget cap previously. I think the new one is just more fine-grained to apply to specific services.
How do you hard-cap S3 and other persistent data storage?
"Sorry, you had a hard cap on AWS spend so we deleted all your S3 data on August 27th". Yeah not going to fly.
Simple: when data is added to S3, immediately bill the full cost of storing that data until the end of the month (or fail the upload request if there's not enough quota left). If the data is deleted before the end of the month, refund the remaining storage time.
To prevent cases where users can upload an excessive amount of data on March 31 that they then can't afford the April bill for, AWS should also maintain a "next month's balance" limit that gets handled in the same way.
It would take a bit more work to correctly handle things like ephemeral data and tiered storage classes, but it's not insurmountable.
You could apply the same kind of billing to most other long-lived resources, including VMs that run business-critical services.
See https://docs.aws.amazon.com/accounts/latest/reference/create... - they pause your access but don't delete your data for a 90 day grace period.
There is a huge difference between "stop accruing new spend" and "nuke everything".
The horror stories I have seen are of the type: some big artifact was getting pulled in a loop, causing TBs of network traffic or access keys were leaked and malware spun up 1000 xxxlarge instances.
The ability to stop the bleeding is the bare minimum people want. Not, "Well, you made a boo-boo so now you lost everything."
> How do you hard-cap S3 and other persistent data storage?
grace period as AWS did or set aside x% of data spend limit on holding existing data for N days
As a hobbyist, I pulled completely out of AWS when I realized the billing issues could never be resolved. Even/especially with tight monitoring and hard caps.
Even as a hobbyist, even as a most careful and judicious architect and admin, I could not prevent my VPS from incurring costs beyond my control. That means that the entire Internet, anyone with some kind of material access to the VPS, and especially any user or authorized entity, they could incur costs to me without bound and without notice until slapped with a bill.
Even something as simple as egress charges aren't under your control. So if people download enough data, you pay for all of it? It seems like an absurd proposition.
It's like opening a business somewhere in a war zone, and vandals and squatters are constantly attacking your storefront, and maybe you have a band of toughs as security and some good cops to defend awhile, but you're utterly in a war zone with adversaries acting far beyond your control.
As a hobbyist, I could never again justify running a pure VPS with the Linux and stack on top, as I ran before like the MediaWiki server. I was excited to learn all the vocabulary and skillsets of cloud services, but on the "free tier" uncapped, there was no telling when I'd be presented with costs beyond my ability to handle. And I do not see how a Fortune 500 would have any different calculus in this regard.
Most businesses in recent memory were "their own landlord" of on-prem equipment and machine rooms. Yeah, they began to outsource even their IT admin, but the machinery was in-house until the cloud services took over. Did we go through a phase of collective machine rooms or data centers with a collection of tenants? It seems we skipped from "homeownership" to "feudalism" with the Cloud Providers being the Princes [beyond mere Lords] who provide minimal resources to the serfs now. I can see many corporate execs who begin to hate "AI Data Centers" just for what they have become: a very attractive and irresistable way to reduce your capex and footprint and physical plant, by "migrating to the cloud" but is that really a better status quo after all your revenue is being pumped into AWS?
And in view of what I just wrote, a "hard budget cap" checkbox is even worse for you than runaway costs, because it will allow any determined adversary, butterfingered DevOps, or innocent fuckup, to shut you down and deny your service by hitting that cap. When a business experiences a service or infrastructure outage, they count that in dollars of revenue. Your "budget cap" will cost you money because it "paused your project" and your customers all got burned in turn.
Moving toward real solutions, just spitballing, but I can envision throttling and capping of everything, every billable service, monitored by the cloud provider and ensured that your services don't spill over into unmanageable territory. If your spend could be throttled and capped by-the-minute, by-the-hour, daily, then there is a start for it. But really, any service that incurs costs to you should have reasonable rate-limiting, throttling, caps and alerts that can help you manage it. I think all that stuff is currently missing but I am not a cloud admin, obviously. Cloud services obviously have perverse incentives to open the floodgates and bill as much as possible for any possibly legitimate usage that doesn't exceed their aggregate capacities. It's like LLMs today that just burn tokens like there's no tomorrow, because someone [you, not Mexico] will eventually pay for it all.
Surprised and happy to see this. Made an account just to comment.
Just last week I was looking for similar functionality in Cloudflare as I am exploring publicly exposing apps I have built (as opposed to just me and some friends on a home lab).
My main concern on public cloud platforms is costs. I never want to spend more than, say, 10 EUR on a simple service. In my mental risk matrix, the chance of a cost-related issue has been increasing more-and-more. I am creating and hosting more than ever, and the chances of malicious activity/abuse are in my opinion higher than ever before.
It feels like cloud providers either are unaware of this, or riding a wave of increased turnover - which I think a more likely.
Just imagine we could buy one piece of hardware where we could run all our software on, wouldn’t that be awesome? We could call it a „Personal Computer“ and it could start a revolutionary new way of doing business independent of gatekeepers! Freedom for free people!
> We could call it a „Personal Computer“ ...
And you could complement people's personal computers with "dedicated servers" for companies (and even individuals).
Wait, Google Cloud finally added hard caps on spending per service? I've been wanting that for so many years! They sure took their sweet time.
https://cloud.google.com/blog/topics/cost-management/new-ear...
Edit: Ugh it's fake. Literally only works for four random services, unsupported for all the rest. Completely useless for all of my projects. Also dumb that the only supported term is "monthly" considering that months are different lengths, and that they don't bother to account for credits or discounts. Maybe next decade they'll get around to implementing something useful.
What that's awesome? Yeah they definitely waited until the competitors did it first...
Edit: sadface
It was fucking on purpose, if we had a functioning government, this is one of things they would have nailed them on.
As awful a practice as it is, I'd _much_ rather have an internet where its reform is prompted by competition than by the cops.
Yeah, should should should. They should compete on features, not how they screw their customers less.
But it isn’t and won’t be, so we need to do the next best thing
The hard caps work on projects created in AI studio
I wonder if BigCorp adding spending caps is due to them getting sick of customers solving it for themselves with virtual cards.
Virtual cards don't solve anything. They just get you sent an invoice instead.
It works for some non-B2Bs.
Poor old Goon Spittoon at 42 MacCroon St keeps getting my invoices.
This is something payment providers and banks should be offering. Otherwise you’re hoping each of N sellers will spend engineering money to individually implement a feature that realistically reduces their potential profit, on the vague promise that it’s some kind of beneficial feature that will bring them profit, which is never going to work like you hope.
My Dutch bank offers such a thing on SEPA direct debits. If a company sends a debit request, it must stay within X euros per month or otherwise it's not automatically accepted and I'll have to explicitly allow/reject it.
Rejection will block the payment and the company will likely go after you to settle the dispute.
Blocking the payment doesn't solve the problem, you may avoid your bank account being instantly emptied but you're still on the hook for the money.
Having a monthly summary or estimate of how your spending is going would be really useful, too.
Even if we have a negotiated yearly contract for $X spend per year, maybe we’ll hit that spend in 6 months instead of 12. Having some kind of automated telemetry saying how we’re trending would be so useful.
I’ve gotten vague warnings from customer success people saying vaguely that, but without any warning of what’s truly happening. The more we abstract away from money (tokens, credits, etc), the more we need a way to translate right back to money, to see how close we’re getting to any limits over time.
I don’t want to find out in month 5 that the contract which was expected to cover a year is now going to run out in 14 days.
So, prepaid services which you top up?
I know AWS and similar sites have no such concepts, but other than those, this is an existing option of most kinds of service providers.
Realistically, most providers can't even allow you to consume $10k usage if they don't have the certainty that you can pay up. Prepaid is what gives them that certainty.
I thought Microsoft used to give student's some free Azure credits - say $200. Rumor is, Microsoft was very good at pulling the plug the instant you went over that billing limit.
Hard budget caps are readily available in Europe.
And everywhere in Europe you have clear price sheets (unlike the deliberately opaque mess of the US price sheets with more small-print than a packet of pills), which means even if you are at an EU provider with no hard caps you can still accurately reason and predict your costs.
Just a few examples....
Cloud providers:
Inference providers: I really don't buy the stories the US providers tell you that "its too difficult" or "what if you suddenly go viral".The "viral" bit is easily solved through basic monitoring of metrics that everybody should be doing. I believe the cool-kids give it the fancy name of Site Reliability Engineering (SRE). All you need to do is top-up your balance / adjust your cap if your metrics are trending upwards for an explainable reason. Its not rocket science.
As for the "too difficult" that's just a lie. It just suits the US cloud providers better to have you spend spend spend on their messy soup of random interdependent microservices.
Thats great but no one does anything in europe
My org has a leaderboard for AI spending each month, and I have found it interesting how fast the distribution decays, just within the top 10 users. I often think “what did these people do with all those tokens?” It’s interesting to think the answer to that question is “maybe not a lot?”
the answer is almost definitely "get on the leaderboard"
Right? If spending the most is lauded, why wouldn't I use the most expensive model, automate things that don't need automating, build things I don't need to build etc just to jack the spend up?
It's the modern equivalent of the Dilbert classic about Goodhart's Law:
https://devhumor.com/media/dilbert-s-team-writes-a-minivan
It should be illegal to not have them
Probably should also have spend controls for gambling too but seems like we're a long ways off from good legislation there.
Agreed. Or at least, customers should only be liable for expenses they incur up to the hard caps they set.
If you don’t have a mechanism for enforcing hard caps, you don’t get to send customers a bill for unlimited amounts.
Everyone in this thread should be vibe coding legislation with lean 4. We can at least have utopia for a couple months.
we should make it illegal to be unhappy too, that way we can solve depression!
Anytime someone says “there sight to be a law that…” there almost always shouldn’t be.
Haha what
It should definitely be default for all payed APIs. I think every AI provider have this by default.
I've had an AI coding agent enter a doom loop for hours multiple times now. having a budget limit for my openrouter key is helpful, but it's already spent then.
I've been building a thing you can hook into ai workflows that uses multiple detectors if an agent is starting to loop and will then send a kill command to that chain. I don't have any testers for it though.
The challenge with cloud has always been the selling point of “infinite scaling” vs the flip side “infinite billing”.
It’s not in their interest to make cost controls work well.
Ideally you’d be able to set something granular like “allow this service to scale up only 10x, measured at an hourly level, and alert me when it happens. Drop all requests that exceed 10x”.
And then you are mostly in a throttling situation until the burst clears or a human can review & accept increased usage is ok/increase thresholds. I’d rather have services go slow during excess load (like a real server) than go dark for remainder of month.
This seems a lot better than brute force “turn everything off at $X level of monthly billing” or “no limits you can charge me infinity dollars”.
Why don't I have the ability to delete my payment details from Codex or Claude? That way I cannot be billed more until my subscription is over.
Turns out it's impossible to do. You have to delete your entire account.
Only sensible way is to have separate and put only amount of money your are willing to spend.
Where I live, you can just not pay for something and it is cancelled.
Phone service, bank card, home internet etc.
If you don't pay your bill than they just cancel your membership and it works ok.
People in western countries are just getting shafted by companies for (mostly) no reason because an alternative balance is just inconceivable.
The west has long since let people who get off on usury hold too much sway.
More than just hard budget caps, we need agents to be aware of those hard budget caps, and plan accordingly. Too much agent behavior is driven by the immediate proximal goal instead of long term, strategic considerations. What we have now is agents deciding to on embark on expensive, circuitous routs to a goal, perhaps with potential but not certain in any case, benefits, and intervention depends on either an attentive user or forces stop after the money pot dries up. Prior research (#?) has Dem nsttated agent behavior to adjust behavior in response to budget considerations that appeared to enable more efficient token usage, and if that means it needs to be imposed on a custom harness (and not the self interested ai provider), so be it.
I call this "blast radius". Earlier this year during the Claw hype I was reading about all kinds of elaborate schemes to prevent the agent from getting API keys.
I realized, what am I actually afraid of. Well, overspend. So I just set then all to disable auto-reloading. Now if it blows up, I'm down $5.
Same story with containers. Just give it root on a VPS, and if it blows up, I'm down $3.
So weird, cause it seems a lot of services are suddenly adding them. Huh, wonder what changed?
Should be noted that the AWS feature discussed is not pure AWS, it's the "Builder" thing that is built on top of AWS, some kind of PaaS.
A regular AWS account doesn't have the notion of "project" and Cost Management doesn't have those spend limits.
I learned this the hard way with OpenAI last week. A key got hacked and a Chinese-language bot used $300 in tokens in an hour.
I had a spending limit on for $30, so why did it keep charging? Because the spending limit is meaningless without a hidden checkbox called “enforce spending limit,” which is (or at least was for me) off by default.
To OpenAI’s credit, they refunded the money.
I am a little bit surprised by the lack of depth in discussing such a major product change.
I get it, the problem is definitely worth solving for. Waking up with a $100k bill isn’t great.
At the same time, from a product perspective the proposed solution might be a bad idea. Simply having hard caps as default will definitely turn out to be as bad for some people as a $100k bill, see for example (1).
You can’t come up with good product changes if you don’t discuss the potential negative effects of a change.
(1) https://news.ycombinator.com/item?id=49950196
You could set the hard cap to a billion dollars. Everyone has a different hard cap — every company and person has an amount they simply couldn’t pay. This is just asking you to decide what that is and write it down.
Then add the option, but make it default to soft caps. Or bake the default into the tiers. If I sub with a $20 spending limit, I will probably be ruined by a $2000 bill. On the other hand, if a company subs with a $1000 limit, it can probably cover the occasional $10000.
At the very least, there should be an optional hard limit that is obviously indicated in the UI. When you're signing up where you set your "usage cap" warning, next to it should be an optional hard cap with big bold red letters "THIS WILL CUT YOU OFF THE MOMENT YOU GO ONE CENT OVER". So I can set e.g. a warning at $20 and a hard cap of $100.
I work at a place that has an eight figure monthly AWS bill. They won’t use this.
I had a personal development account for ~15 years. I tinker with infrastructure stuff and had built some centralized event reporting. One day about two years later I turned on sqs data events into cloudtrail. What I didn’t realize was that this closed a feedback loop and over the next couple of hours my run rate went to about $4k per day in cloudtrail+sqs usage.
I didn’t realize it until I hit the next months billing alarm immediately the next month. I’d racked up $25k in usage fees.
I’ll be using this feature. Nothing I run is worth that risk.
Damn. Did you end up having to pay all of that?
> In an ideal world, our agents could help with this.
Not exactly the sort of case Simon has in mind, but I tell Claude to keep to hard daily limits on its OpenRouter spending for two long-running projects [1, 2].
A Routine for each project fires ever few hours, and Claude decides itself what to do in each session. It does tasks that require calls to other models through OpenRouter only when it is still within its daily budget for that project; after it reaches that cap, it does other tasks that don’t require extra spending.
[1] https://github.com/tkgally/je-dict-1
[2] https://github.com/tkgally/eex-dict
When I've used GCP in the past this has really really annoyed me.
Someone told me some years ago that it was "impossible" for Google to apply an upper usage caps due to technical design reasons which I found absurd. You can build a globally distributed continent-scale SQL database with consistency guarantees, but you can't stop me paying more than X USD when my usage ticks over that? Huh?
It smelt much more to me like Google's business model made it impossible to stop customers spending money, not their engineering.
I voted with my wallet.
We always did, the clouds convinced us that overages were the norm. You can blame credit ratings as another vector for big business to screw everyone over. Everything should have been pay in advance with an alternate billing method for overages if you want it.
I had an api key set to read only that somehow ran up a $400 bill, I contacted openai about it and never heard back. Not quite the same thing, but still, I find this very annoying.
Can we also put a hard cap on how much ram or gpus specific entities can get?
I'm surprised this isn't law. Should it be?
So if you use more electricity next month the CEO of the electric company should be put in jail?
I understand this is snark, but if you think about it, this is already implemented in electrical infrastructure. If I use too much power, the circuit breaker trips to protect me and protect the electrical grid. OP is about a billing breaker, but the parallels should be obvious.
If the CEO of the electric company didn't mandate circuit breakers, he should go to jail.
The breaker in this analogy is equivalent to rate quota limits, it limits peak throughput.
You can rack up an outrageous monthly electricity bill without tripping a breaker.
The peak throughput does result in an overall monthly limit though. For a house with a 200A main breaker, that effectively limits your electric bill to $7,000/month, which is very reasonable compared to the tens of thousands of dollars in a single day that a lot of cloud billing disasters end up costing.
Analogies are not the core of your cognition.
Utilities required for basic survival are expected to remain on for obvious reasons. Like not letting people die.
Why do people think new laws are needed to solve every last problem in the world?
Google implemented caps because their competitors offered them. Before that, customers could choose one of several competitors, rent the GPUs at a fixed rate, or buy the GPUs and install them on-premises.
At no point was any law needed to solve any of this.
I read the title and thought it was going to be a rant about how nations will get out of crushing debt...
"Oh hai. I'm hooked on the drugs. Please stop me from taking more. kthnxbai."
Seriously. You all asked for this.
Who asked for what, specifically?
I can’t think of anyone saying they would hate for AWS to support hard spending caps.
Can you explain your train of thought here?
It seems like you’re saying “hey, you asked for a product, so you deserve for it to have a user-hostile feature”
Like hey, you asked for trains? Well, then you have no right to complain about any aspect of a train.
That's going to be a hard sell to service providers who rely on people basically ignoring overspend.
Ubicloud does not have hard budget caps, which I only realized this morning after moving all my CI over to them over the past few months. Fortunately I didn't learn the hard way.
It'd be nice if more than AI spend worked this way, autoscaling is almost a mixed blessing because unpredictable pricing can be worse than the cost savings...
Uncapped usage is just corporate infinite scrolling in social media. Once you're hooked you just can't stop.
Cloudflare also doesn't have any hard budget caps.
Counterpoint: if you can automate API calls on the client side, why can't you automate billing caps? If you want a machine that can run 24-7 and make money for you while you sleep (which let's face it is the motivation for a lot of AI takeup), isn't the onus on you to install cicuit-breakers?
Because many cloud services have incredibly complex or opaque pricing structures that make it difficult to impossible to determine how much something is going to cost you ahead of time, especially if it's usage-based a la network egress (and the usage statistics don't update frequently enough to make such circuit breakers possible to implement client-side).
They might not be able to predict your bill but how much time do they need to add up what you already spent to minimize your overage? And TBH how much time should be acceptable to exceed your cap before it's their fault for the lag in their software.
I would just not sign up for a service without price transparency, or pre-calculate my liability based on available information before pushing the (metaphorical) Deliver Now button.
Sometimes the invisible hand of the market needs to be paired with a good swift legislative kick in the ass to speed things up a little.
Making incredibly complex and opaque pricing structures is not necessary for the providers to charge for and make a profit on their service. And being technically difficult is a lazy excuse. Cloud platforms have to solve many, much more difficult challenges to offer their services at all, they just don’t want to invest the time in more customer friendly billing because they expect it will result in reduced revenues.
I know your post isn’t explicitly defending the platforms, but the arguments they use feel transparently flimsy.
Stop making excuses for the cloud providers. They build these on purpose, for that purpose, working as intended.
I'm not sure where you got the impression that I'm making excuses for cloud providers. I'm just stating the way things are, not the way I think they should be.
Last time I checked it was impossible to get relevant info from API, for example for AWS.
Or if there was info that was after potentially horrible expensive operation.
That was blocking automated checking.
Budget cannot insulate you from uncontrollable price increases. Just make your business death more painful and prolonged.
Yes and no. I suspect many of the hard limits were set arbitrarily, and we'll see a relaxation of limits as people get frustrated with the limited use they get out of them. And some services will genuinely need to be re written to support higher rps or risk losing customers
These already exist, it's the most standard contract imaginable.
We went from "it will be too cheap to meter" to "we need to meter this thing hard". Amazing.
This is nothing new. This has been defacto standard for companies using cloud, which has burst or semi-predictable spikes in usage.
But the idiocy is incredible, even allowing for this to be happen in a business is so infantile that the only hard cap that should be important is not to allow stupid people in the machine room.
The solution is to not give agents access to MCP servers.
The entire MCP ecosystem is ludicrous. You’re paying for inference for an agent to make the same decisions over and over again, and yet the actions they’re taking can be so easily written by those same agents into a bash script you can run again and again, deterministically and for free.
MCP is the problem. Having agents “use a product on your behalf” is the problem.
The pattern you’re looking for is that agents should write scripts that use products for us, and that doesn’t need a new protocol.
I'd support this provided we have the converse as well: if the customer doesn't pay their bill on time, the service gets shut down immediately. (Disclosure: I sell SaaS services to people who don't pay their bills on time).
This is how most services work...
What do people think of apps switching to a lower tier of model if your $$ threshold was exceeded?
How does that work for storage or when you are in the middle of batch job that costs 1k and you get killed at 900?
surprise $10k bill is getting off easy
This guy only ended up with a ~$6k bill from his agent, not too shabby: https://news.ycombinator.com/item?id=48500012
That feature is called a subscription. Joking aside, it is needed on the API side
Why would your vendor want to make it harder for you to accidentally give them a million dollars?
Ideally because I'll pick a different vendor who protects me from such mistakes.
Because it’s unlikely they’ll actually be able to collect that million dollars from a lot of those customers. Rephrased: why would your vendor want to make it harder to accidentally give you a million dollars of services in exchange for debt of dubious quality?
Because I would go to the vendor who does.
But there's no such vendor… the joys of free market.
Lately it's been dawning on me that good things don't necessarily survive free market.
Maybe because good for me but not good for the majority, or just the big corps.
If it is good for the free market and is competitive, it will get bought by a competitor.
This is another reason why cryptocurrency wins. Hard limits are baked in. There is no automatic charge like with a credit card or debit card or bank account. The payer has to initiate the payment.
One of the biggest benefits of not engaging with LLMs or any of this nonsense is you dont have to care about all these "self made" problems of the LLM-gliteratti.
Cheers!
You mean you want to curb business Gacha?
AWS, is a loot box... Tokens are just in game currency, and that sales person is just metrics that have identified your spending as making you a whale.
Your average CTO from the last decade turned a fixed cost into variable spending that looks like a mobile game.
the premise seems a bit faulty to me. why should we be giving next token predictors access to spend our money? like what great benefit do we get from this that we should allow them unfettered access, but with safeguards in the form of hard budget caps?
I don't think Simon means you should hand off the spending to agents/LLM (which would also make me uneasy) but that if you're probing one for hosting/SaaS providers they should default to recommending ones with budget caps
if the llms aren't spending, why do they need cost caps?
Wow, it only took AWS ... 24 years to develop this technology. Amazing progress, we're living in the future! /s
Could not agree more, this needs to be table stakes for any usage based service.
This could have been written in 2006
If you own a resource that is desired and paid for by usage then that's your income and the open market determines the money thing (price)
What on earth is Simon whittering on about?
This is about budget caps (“I don’t want to spend more than $100, cut me off once I spend that much”) not price caps (“no one is allowed to charge more than this price per token”).
A bunch of vendors provide this exact feature already, so I'm clearly not weird in wanting it.
About desire to have hard caps, to avoid runaway costs for example due to misconfiguration.
This may happen also without vibecoding.
Article seemed clear on that?
bro this is HN, the "open market" where willing customers can choose whether or not to buy a service is the root of all evil here.
> What on earth is Simon whittering on about?
Guy seems to have lost his mind to AI psychosis and is just posting unmitigated obvious low-grade crap of late, which gets picked up here by his fan base.
whttering / wittering: To chatter, babble, or ramble on at length about trivial matters. About right.